alohaboyz

2 hours ago, The Lions Den said:

Please keep in mind that the pandemic has caused multiple disruptions in the normal routine at CGC. The fact that your status says "In Process" is encouraging. Hang in there, my friend...and good luck.   

What stage is "in process" ?  no one has yet explained what stage this really is. before,after, walking to, walking from, etc.  

just interested to know more about the system.

My submission has been in "In Process" for 5 days?

What is this stage, i could not find this stage anywere.  I never seen this stage in my first submission.

thanks

yes, the opportunity to gain a large share is their for CGC.  SGC Blew it by having even worse service when they had the chance of all the people sending them submissions instead of PSA/BGS.

i am  in a stage not listed  "in process" .   So there might be stages in between when they are walking between departments.  Been in "in process" for a few days. 

any one knows what "in process" means ? and how long ?  what stage is it ?

thank you

1 hour ago, Ron Churches said:

I've got a bulk aged 21 calendar days right now; remember the holiday is going to mess with the dates plus they do state working days on their turnaround times, so you need to back out the weekends on expectations versus their promises.  

Additionally, there aren't many steps other than Received > Scheduled for Grading > Grading/QA > Shipped, and it goes fairly quick from 'scheduled' to 'grading' in my experience.  It's going to sit and say received until it is almost finished and those last steps will happen in quick succession (a few days, from what I saw on a standard order).  

i am in "in process" for a couple of days.  What is that?

CGC does not even grade many Pokemon cards from Japan... I hope CGC knows Pokemon comes from Japan.  big disappointment.  The identifiers need to step up to play in the big leagues of PSA and BGS.

Can we use the scans that CGC has of our OWN cards we graded on other platforms?

personal use ?

Selling on ebay ?

posting on forums?

10 hours ago, apdundee said:

I agree, CGC grading is much tougher on cards. CGC market is starting to trend up in pokemon world. CGC 9 to 9.5 is a psa 10.

tougher is not what makes a company better.  Consistency is what should make a company  better.

.  

got 10 bulk submissions. One just went into "scheduled for grading" that was  marked received  10/23.

all the other 9 are still marked received.

3 hours ago, Ron Churches said:

Have they been in 'received' for more than 30 days?  It's gonna go the distance on the bulk orders, I believe.  Standard looks like it's in the mid 20s; I'm sure it'll be similar for most bulk orders.  

not 30 days yet.  But a mod/admin first told me that CC would be charged when finished.  So i took their word and started to send in more submissions.  But the information was wrong and they are charging as the log delivered.   The Charges get logged fast, LOL.     

How many "stages" do CGC have ?   Delivered ===>then ====> then ======> ??????? =====>shipped  would be nice to see some movement.

PSA has:  ARRIVED ==>  ORDER PREP ==>  RESEARCH & ID ==>   GRADING ==>  ASSEMBLY ==>  QA CHECK 1 ==>  QA CHECK 2 ==>   SHIPPING

Thanks for the great information.

4 hours ago, Ron Churches said:

Yeah, it definitely makes it such that type of card pricey to do as a standalone.  Mine was the Blaine's Charizard, so it's...like, that card makes sense to get graded like that.  If it were a mid-tier card or lower, I'd probably wait until I had more cards that would hit that category so that at least the non-card specific charges would be halved.  

I'm not sure how the other companies handle that; it's pretty clear that when CGC splits out the parcels into workstreams that they charge for those card(s) to go through their own process.  If there was one spot I could see them changing this, it'd be to allow the shipping to be re-bundled.  I imagine that would mess with their workflow, and they'd have to manage getting the submissions re-grouped, which might just slow the whole thing down.  They are perhaps choosing speed over cost efficiencies for the buyer.  Given that folks are moving to CGC for SPEED + GRADING QUALITY + LOWER PRICES AT HIGHER TIERS, this is probably makes sense from a business standpoint.

i learned the hard way.  I spent 1 hours putting a submission together and typing them in , putting them in ORDER.  then when i went to submit.  BAM, they were in two different sheets.  So i had to go back and reorganize the sequence of cards to the right submission order sheets.  It was horrible and i almost was going to just trash that submission.   I also do not submit with various levels because of the extra charges with each new different submission and add ons.  Something that CGC should re think.

i am sure you and i are not the only ones that think CGC should re structure the submission charges.

GO CGC, listen to your first consumers.  Word of mouth advertisement is your core.

This is a huge opportunity for CGC to grab a giant share of grading cards.  I hope CGC realizes that the "TIME" factor is why many are submitting to them at this time.

SGC and even GMA dropped the ball and could have gotten a larger share but both SGC and GMA have dropped the ball by having even worst time and customer service when they had a great opportunity.

I have 10 bulk submissions with CGC that has been charged to my CC and still in "received".    PSA does take a long time, but they do not charge until they finish the job and ship the order.  I would not mind CGC charging for my submission at the grading or when the submission actually gets past the "received" level.  Just a suggestion for future growth.   I have 1000's of cards to submit Gaming and sports that are on hold .  I would have sent more Gaming cards to CGC but the charging before any movement is what is holding back my submissions.   What if grading times moved to 2-3-4-5-8 months?  i cannot have my money held for 6+ months, if i sent 1000-2000 cards, that would be $10,000-$20,000 held without any time frame of return.   

I really want CGC to be successfulso i can be a loyal customer.  A fresh company to compete with PSA,BGS and SGC.  Just hope CGC takes the good elements of each competitor and not the bad elements of those companies.

i use multiple grading companies.  It really depends what you are grading , value, selling,buying and most of all TIME.  

i have over 450+ cards still in receiving with CGC.  hope to see some movement before i start sending more.  but also have 500+ cards in PSA limbo. believe it or not  i have 3 small batches sent, finished and returned by BGS.   

3 hours ago, Iceman399 said:

Followed by grading the shipping box that contains the 6 boxes for the booster boxes (or 10 now) that contains cellophane wrap on the boxes that contains the booster that contains the packs?

Why stop, make sure they grade the printing presses that made the cards. 

2 hours ago, Ron Churches said:

These guys are definitely moving faster than PSA and Beckett, once it gets into the system.  I think their volume is up and they are hitting that pre-processing issue that all the grading houses have hit during pandemic times.  My sample size is small with CGC, but my first standard submission was turned around with 4 or 5 days left in the stated timeline.  They corrected an error on my labels within 2 days of getting them back, which was very nice (and the promise on the email communication was that it might take 20 days).  I have two in right now; a bulk submission that's is following what everyone else is experiencing, and that Express that was received yesterday and is definitely moving faster.  If you did standard, I think you'll be 2 weeks or so before you'll see the status move.  I recall my 'received' status was in place for pretty much the whole period and then it went quick once it was 'scheduled for grading'.  That said, given your volume, it makes sense to take a look at how they perform.

thanks for the real experience submission .   PSA only charges at time of finished grading which is great.  BGS charges when received which is fine for express service but horrible for other levels as they can lock up money for 3-9 months.  

SGC charges when arrived, which is also bad.  GMA charges when finished, good.    

I really want to use CGC . but the movement needs to be explained more.  Even a moderator here thought that CGC charges after grading, which i found out is not the correct answer.  I just got another $1000 charged today.  nothing out of "received" yet.

1 hour ago, Ron Churches said:

Scheduled for grading.  You'll see a hyperlink on the submission order number at that point and can click that and see how they imported the shipment.  Then it'll say 'grading/quality control', I think, after that.  Then 'Shipped'; the grades will be available at that stage and you'll get email notification of the shipment details.  

I do wish they'd confirm the timing of the payment.  If they are going to slip on service levels that would be a big deal/change.  I was definitely not expecting to have to pay up front when I submitted things in and have had to adjust my plans a little bit.

Thank you for the important information. 

 i stop sending submissions until i see movement.  CGC has charged my CC ($3000+ and going up) but all my submissions are just in receiving at this point . 

Just going to wait to i send any more to them.  I am wishing for the best at this point.

I was waiting for the Sports cards grading to start, but lets see how this works out.  It is tough to have so much money tied up.  I grade with all the companies right now,  $1,000's here $1,000's there all add up if the grading companies hold customers fund for 1-9 months.

i will be over $3000 in charges on my CC and all my submissions are still in "received".

sort of feels like other companies at this point.  Was going to send another few hundred cards this week but decided against sending anymore until i see movement.  I have been burnt by other grading companies promises, but the other companies are on 3-9 months turnaround.    Hope that is not the situation with CGC.

Another question.  Does the status ever change ?  what is after "received" ?

2 hours ago, AshleyHabedank said:

CGC charges after all services are completed and it's getting ready to ship out.

I have been charged $2500+ (another charge today 11/11) and all my submissons are still in "received".   Please double check your information.  Thank you

I have a box from the 1990's i want authenticated so i can sell it.   Some other company authenticates baseball boxes already.

i got charged approx $2000 so far and my cards are still in received status.  Wish they would charge when it at least gets to Grading stage.

Where do we go to find more information about the start of that new company ?  Is it part of the CGC Familly?

thank you

Great question.

Just now, FearlessPC said:

For me personally, my card got charged when grading was either ongoing or complete... pretty sure I got charged when it was completed. 

i really hope so,  Some of the other grading companies actually charge the credit card when received and deliver 3-6 months after.  That is money tied up for several months.  horrible

GO CGC , wish all the success to your company.

Thank you.  I am holding my sports cards for CGC !  

wish it is sooner than later.