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Everything posted by DonLaGreca
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DonLaGreca replied to PokeCharles's topic in CGC Trading Cards General Discussion
Its officially April 2022. Its been nearly TWO YEARS and you guys have yet to supply your paying customers with possibly the most basic feature that every single reputable grading company offers. At this point it is almost pathetic how this has not been completed. With the amount of money you guys are making, I find it truly impressive that you have failed to hire a competent engineering team to develop a simple website that displays a god damn excel sheet for chirsts sake. We aren't talking brain surgery here. Stop with the excuses and be transparent with your customers and your community. -
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DonLaGreca replied to PokeCharles's topic in CGC Trading Cards General Discussion
hahahaha this is a joke at this point. Bruh you guys make an absurd amount of money. Use some to hire additional programmers and provide your customers with a product that should be the bare minimum for a card company of this scale. -
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DonLaGreca replied to PokeCharles's topic in CGC Trading Cards General Discussion
Sooooo ummmm has there been any progress here? It has been 10 months since this was posted -
Nah, they usually scan and post the images when they ship them. For some reason this has been messed up lately. My recent submission stated it was finalized and shipped, showed the grades, but no images, and now the grades are gone and it says its back in the grading/quality control stage, yet they gave me a tracking number and told me it was shipped. So it seems their website is very out of whack at the moment.
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Finally got a hold of customer service. Apparently they hadn't received payment from my previous walkthrough submission. Odd because I got the card back over a month ago and have 3 credit cards on file that all work. Nonetheless they were apparently holding this submission hostage without telling me lol. Seems like everything has been cleared up though and they have stated this will ship out within 48 hours. Very odd turn of events.
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My express order has been in the "grading/quality control stage since the 21st. This doesn't seem normal as I am seeing standard submissions received after mine that have been imaged/finalized/ and shipped.
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I have no problem with the submission taking longer than the TAT and I understand it is a best guess estimation from CGC, but please don't claim the card is in the grading and quality control stage and then have it sit there for 3 weeks. Its just a bit embarrassing that it could possible take that long, or you are just lying and the card is not in that stage, which is fine. Just be honest. And as far as the submission, it's 10 cards, being a mix of modern Charizards, some hidden fates, and three 1st edition gym hero's cards. Certainly not a complicated submission for CGC.
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DonLaGreca replied to nickdrizzle's topic in CGC Trading Cards General Discussion
CGC had soooo many opportunities to capture a massive market share of this industry and essentially become the new leader for card grading and just stumbled time and time again. I am assuming they are currently making incredible amounts of money right now regardless of how poorly the company is being ran so I guess in the end the powers that be could really care less. It's certainly a shame though.