tomatocan

"Thank you for your email. Your submissions are currently being encapsulated and will move on to quality control/finalization next. We know that turnaround times are important to our customers, and we are working hard to complete submissions as quickly as possible while still maintaining our high-quality standards. Best Regards, - Robot#30711"

That's correct, they are done and checking their work. From what I've seen QC usually takes less than a week, even for bulk. My 2/12 bulk still hasn't moved from Grading/Encap. Pretty sure they're punishing me for making so much noise in the forums at this point They finally got back to me through email and replied with "Your submission is in encapsulation phase." Gee thanks..

Your delivery is a bit rough, but I completely agree here. I've sent multiple messages (I work during their hours of operation for phone service) and haven't even gotten a confirmation that they received my request for help. My 2/12 cards are still in grading/encap while there are orders from 2/17 already delivered to the owners. 0 replies, 0 care for their customers. They didn't slow down submissions, just raised prices. A mad grab for money. Gave them a fair shot, holding everything I get from now on until PSA reopens.

This is completely bs lol, I'm happy you got your cards and all, but I have 2/12 still in grading/encap No, it shouldn't. We're getting the shaft end of the stick it seems. As you can see above there are 2/15 already shipped back.

Just to clarify, you're saying your bulk submission (the chunk without subgrades) with a received of 2/11 was sent back to you 3 weeks ago? May I ask how many cards were in that chunk (without subgrades)? Seems like submission size is playing a huge role here.

That's one sub, 5 of the cards are sub-graded hence the separation.

One day...

2/12 still in grading/encap D:

2/12 here o_o lessgooo

That was happening earlier in the year, but no this is not what you're seeing here. The "Received" status of submissions has been totally changed to "Scheduled for Grading" Cards will say "Scheduled for Grading" as soon as they are delivered and processed at CGC. There seems to be some crosstalk with these 2 phenomena.

www.google.com

2/12 bulk here as well, day 18 of grading/encap as well see you on the other side!

This is a fancy way of saying CGC didn't inform their head of Public Relations about a huge update that would effect quite a few of the beforementioned Public.

Also on 2/12 bulk, some sub some not, grading/encap/imaging for about 10/12 days

Everything on my end was already scheduled for grading, it moved to grading/encap/imaging. Everything just moved on to the next phase. Ok, first of all why is "freedom of speech" in quotes? I never used those words. Secondly, it actually fully does apply here. Nothing about a private institution disregards the constitution but thanks for playing I guess? They can 100% still delete anything I say, but your reasoning behind it is completely idiotic.

There is not a single aspect of the backup that is Paul's fault, but he has chosen as his career to put himself between the lies of CGC and their paying customers. I have to deal with Paul's empty answers here and on Facebook (can't even complain in private Pokémon groups, he found me there), so I will complain about Paul as well. On top of the insane amount of nonsense happening in house, posts like these (pictured) are becoming more and more prevalent in the private Pokemon communities. (broken slabs, scuffed/dents from trash packing material *that Paul claimed was tested to be better, hair/fuzz inside slabs) I fully understand that with the increase in subs there will be an increase is accidents/qc, but the ratio is skewed with CGC. Quality has gone down the toilet while prices have shot through the roof. Run while you can.

@Paul S How many generic corporate pot shots will you throw at us before we get some answers? Our posts get deleted for speaking some spicy truth, but we get 0 information from you, from customer service reps, from anyone. We can't have our cards back, you have no idea where they are, no refunds, no returns. Just a big bucket of NO. People paid you thousands of dollars, you have had our property going on 3-5x longer than originally stated. I'm a contractor by trade, and if I were to pull something like this, clients would sue me into the dirt.

LMAO and they delete my post and issue me a warning for speaking truth about their "glitch" CGC doing CGC things. Please do not waste any more of your money on this company. They are going down the toilet.

Any idea why yours shows subgrades under service and has dates on status and mine doesn't?

2/12 here, sitting on the fence today and seeing if I get pushed forward or left in the dust

^This, this... this.

We're told weekends are being worked, if that is true I am past my increased 120 day TAT for Econ. If weekends are not being counted, then I'm still 2x the time on the original TAT for Econ at the date they were received. There is no rhyme or reason here, it's obvious some lower tier orders are being pushed before others solely because they were sent in with high tier with 0 explanation.

Honestly at this point I would give them a call on this, there was someone earlier in the thread whos sub was lost in the void. Definitely seems a bit behind here.

Fair point, but those listed TATs were what ~45 days iirc? If they were returned in that originally quoted TAT, this would be moot..

I couldn't agree more. I have 63 items total so not in a huge panic, but it feels like a slap in the face while they are raking it in, and they are most definitely raking it in. PSA cut out all low tiers to ensure back logs could be handled unless a customer was willing to pay an absolute premium (which keeps the chaff clogging this whole system away). BGS has stopped accepting submissions entirely until they can get through their backlog. CGC? "You'll get your mess eventually."