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NicholePer

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Everything posted by NicholePer

  1. All non-sports cards are graded through are affiliate grading company CGC. Currently, they only grade Pokémon and Magic: The Gathering trading cards. If CGC expands their services to grade other cards, they will make an announcement. https://www.cgccomics.com/grading/trading-cards/
  2. The new and improved CSG online submission form is live and ready to make submitting cards faster and easier. Learn more.
  3. Sorry about the inconvenience. We are updating our website and some features will be restored soon.
  4. Absolutely! There will be a new submission form available tomorrow and yes, you will want the Reholder service with the subgrades added.
  5. Thank you for your question! Those are excellent ideas and I will certainly pass that along. I know we are working on projects behind the scenes and if there are any updates, it will be announced.
  6. In preparation, please submit any open orders by 3:00 p.m. ET on August 10 so that items in your cart are not lost during the update. Learn more.
  7. Thank you for your question. We are working on building a population report and will announce when it will be available.
  8. We have been in the processes of making several updates to our website. Sorry about the inconvenience.
  9. Thank you for your question. You can send different tiers in the same box, just make sure the submissions are clearly marked belong to which tier. Non-sports cards are graded by CGC and can be placed in the same box. However, CGC only grades Pokémon and Magic: The Gathering Cards.
  10. To improve efficiency and provide a better customer experience, Customer Service will no longer provide grades over the phone. All grading results will be available online through the free online Submission Tracking resource. Learn more.
  11. Thank you for your suggestion! I can pass that information along and see about creating a forum for events. As for one for traders, the closest forum is the Marketplace.
  12. Hi and think your for your question. We are updating our website to make it more user friendly. Sorry for the inconvenience and thank you for your patience as we are making these changes. You can contact CSG customer service about your order by calling 888-274-4723 (toll free) or 941-361-1950, or email service@csgcards.com.
  13. Thank you for your question. You will pay almost the full Elite fee as you will receive an additional $150 credit. You can see the exact total when they log into their account and click on "upgrade." This will upgrade your account as well as extend their membership for one year from the date of the upgrade.
  14. Thank you for your question. The turn around time starts when our receivers scan in the submission packages and that scan updates in our system. The turn around times are not a guarantee, since there might be variables—such as more research. It is an estimate time of how long we think in general it will take to grade based on the information you have provided for us.
  15. Thank you for your question. There isn't a link to show a backlog; however, there is a link to indicate what week we are working on. https://www.csgcards.com/submit/services-fees/csg/
  16. We are currently updating the website including viewing submissions. We are working on it and apologize for the inconvenience.
  17. CSG has been working optimizing the website including viewing the submissions. I apologize for any inconvenience and we are working on it.
  18. Thank you for your question. Yes, a CSG registry is in the works and we will announce it when we are ready to launch it.
  19. CSG is updating the website and updating the submission status page. I apologize for the inconvenience.
  20. Thank you for your question. If it has a CSG label, you can resubmitted through a ReHolder and through the list of services add the subgrade option. Here is a price list for all services. https://www.csgcards.com/submit/services-fees/csg/
  21. I apologize for the delay in uploading the photos. Currently, CSG is working on optimizing the website and therefore there is a delay in uploading the photos.
  22. Thank you for your question! Not yet, but it is that we are working towards in the future. We will make an announcement when we will launch the app.
  23. That is part of it. Without know specific information about each submission, I can only say for certain the factors that may seem to delay the turnaround times. Also, this chat board is aimed for general questions and personal submission questions should be directed to customer service. Other than that, I am more than happy to generally help in any way I can.
  24. Thank you for your question. Although I cannot give you specifics, turnaround times reflect the average length of time that we think it will take to complete a submission received today under a given grading tier or service. Turnaround times for individual submissions can vary based on a variety of factors including whether the submission form was completed properly, the submission was packaged correctly, the collectibles require additional research and other reasons.
  25. Thank you for your question. It is approximately 3.15 x 5.30 inches.