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Turnaround times now start from the day your package is delivered to our facility, NOT when your submission is entered into our system. Once delivered, submissions are securely stored until opened and entered into our system. Turnaround times are estimates only and are NOT guaranteed. CCG strives to post the most accurate turnaround times possible. However, a variety of factors, including submissions that are improperly packaged, items that require additional research and other circumstances, may result in delays. https://www.csgcards.com/news/article/9110/ccg-turnaround-times/

Thank you for your question. That maybe a detail that CSG will add in the future. When we do, we will make an announcement about it.

Thank you for your question. Right now, CSG is currently working on submissions delivered on the week of April 26. We announce what we are working on on out services page. https://www.csgcards.com/submit/services-fees/csg/. Turnaround times start from the day your package is delivered to our facility, NOT when your submission is entered into our system. Once delivered, submissions are securely stored until opened and entered into our system. To confirm that your package has been delivered to our facility, please use the Confirm Package Delivery tool located on the homepage and “My Submissions” page of each company website. Once your submission has been entered into our system, you can monitor its progress through the certification process using the Submission Tracking tool. https://www.csgcards.com/account/my-submissions/

Welcome! Are you a member yet? If not, you should join to get your great cards graded and take advantage of the membership benefits, such as grading with our affiliate companies, 10% off at the CCG Store, a $150 grading credit and more. https://www.csgcards.com/join/ Our prices and turnaround times can be found here. https://www.csgcards.com/submit/services-fees/csg/

Yes, each tier is a card's max value. CSG does not arbitrarily decide to lower the cards value. If the estimates are completely off the mark, for example, then the value is adjusted.

This means that the submission in the grading, encapsulation and imaging phase in that order.

Thank you for your question. It does mean your submission is starting the next phase and the details will be available as soon as they enter it into the system. The process varies a bit due to the size of the submission order.

Thank you for your question! Unfortunately, that is not a feature we have available. I will pass your suggestion and see if that is something that can be done in the future.

Thank you for your question! It is not recommended to you the same penny sleeves, since, you are correct, they are designed for standard sized cards. Submitting the the cards in holders meant for thicker cards is the better way to go.

Thank you for your question and input. Since we introduced the thicker holders, supply is lower than demand and graders are busy grading the submissions. We hope to lift the limit soon and we will announce when we do.

Thank you for your question! If we do, we will make an announcement if we attend. In the meantime, you can check our events page to view what show we will attend. https://www.csgcards.com/submit/events/

If your submission has been delivered to CSG, your order cannot be cancelled or changed. CSG has already started working on your submission to perform your requested services.

The list were some examples of thick cards CSG will except. The CSG Thick Holder will come in three sizes — 3.5mm, 5.5mm and 7.25mm — to accommodate all thicknesses of cards up to 7.25mm. The appropriate size holder for your card will be determined by CSG’s highly trained staff at its sole discretion. So if your card fills the size requirements and is indeed a sports card, your submission should be fine.

CSG processes credit card payments when a submission enters the grading phase of the certification process. When the cards are finished grading, then you will be able to see the grades.

Turnaround times are estimates only and are not guaranteed. CCG strives to post the most accurate turnaround times possible. However, a variety of factors, including submissions that are improperly packaged, items that require additional research and other circumstances, may result in delays.

Currently, the estimate time is around 206 days. However, we recently hired more professional graders and that will help lower the turnaround time.

Thank you for your question. Turnaround times reflect the estimated number of working days to complete a submission delivered to our facility today. Turnaround times are estimates only and are NOT guaranteed. Due to high submission volumes, there may be a delay in opening incoming packages. The good news is we hired more graders and this will help reduce the turnaround time.

The we have a 24/7 secure facility it is delivered to. Submissions are not sitting at a post office to be picked up.

I do apologize for the delay, sometimes I have to contact different departments for detailed information to best answer your questions.

CSG focuses on grading sports cards. CGC does grade Pokémon and Magic: The Gathering, however they do not grade Marvel cards at this time.

Great question! Grading oversized cards are in the works for CSG. We will make an announcement when we will start accepting oversized cards.

Thank you for your question. The length of time it takes to get sports cards certified depends on the grading tier you select when the cards are submitted. Turnaround times reflect the estimated number of working days to complete a submission delivered to our facility today. Turnaround times are estimates only and are NOT guaranteed. Due to high submission volumes, there may be a delay in opening incoming packages.

The Trevor Lawrence cards are part of an exclusive, vintage-inspired collaboration between the football star and Topps. Learn More.

If your online submission form was completed on April 27, it will still qualify for the old rates as long as the package is delivered to CSG by June 28.

CSG has developed a proprietary algorithm to determine a card’s final grade based on its sub-grades. While we can’t reveal how we arrive at a final grade and sub-grades for a specific card, we can share some guidelines. First, it is important to note that the final grade is not simply an average of the sub-grades. Rather, it is based on numerous rules that are built into CSG’s proprietary systems and grading process. For example, the final grade can be no more than 1 point higher than the lowest sub-grade. In addition, if the two lowest sub-grades are the same, then that is the final grade for the card. For more information on CSG’s grades, including detailed explanations for each grade and sub-grade, see the CSG Grading Scale. https://www.csgcards.com/card-grading/grading-scale/