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NicholePer

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Everything posted by NicholePer

  1. Thank you for your question. We are soon to have them. As soon as we do and have everything in place, we will make an announcement when we are able to receive thicker cards.
  2. Thank you for your question. CSG only grades sports cards and our affiliate CGC grades trading cards such as Pokemon and Magic: The Gathering. Here is a link to list all the cards we grade. https://www.csgcards.com/card-grading/cards-we-grade/
  3. Thank you for your question. All non-sports cards would be graded by our affiliate CGC. Currently, they focus on Pokemon cards and Magic: The Gathering. They will make an announcement if they expand to different types of cards.
  4. Thank you for your question. No, your package does not sit in a post office. Packages are shipped to our secure facility and scanned in.
  5. No you don't need to do that. CSG takes the card out of the slab.
  6. That is correct. There are different tiers which you can choose from and if you have other collectibles, such as comics, coins, paper money, etc. that need graded, you have access our affiliate companies. To see all the benefits, visit https://www.csgcards.com/account/membership/
  7. CSG processes credit card payments when a submission enters the grading phase of the certification process.
  8. Thank you for your question. If your cards measure 2-5/8" x 3-3/4" or less, then we do grade them.
  9. Hi, thank you for your question. Turnaround times start when the package is delivered to our secure facility. CCG strives to post the most accurate turnaround times possible. However, a variety of factors, including submissions that are improperly packaged, items that require additional research and other circumstances, may result in delays. You can contact CSG customer service about your order by calling 888-274-4723 (toll free) or 941-361-1950, or email service@csgcards.com.
  10. . Hi! You can contact CSG customer service about your order by calling 888-274-4723 (toll free) or 941-361-1950, or email service@csgcards.com.
  11. The turnaround times are estimated on tier. Since it is in processes, you shouldn't see a difference in turnaround time. You can contact CSG customer service about your order by calling 888-274-4723 (toll free) or 941-361-1950, or email service@csgcards.com.
  12. CSG has a submission tracker for when packages arrive at the secure facility. Here is the link for the delivery tracking https://www.csgcards.com/account/my-submissions/. If you have further questions, you can contact CSG customer service about your order by calling 888-274-4723 (toll free) or 941-361-1950, or email service@csgcards.com.
  13. Thank you for your question. The Reholder service are for cards that have been graded by CSG previously and the cards are sent in for an updated holder. The CrossOver service are for cards, like the one you have mentioned, that have been graded by another company. Currently, CSG's CrossOver service accepts cards in a PSA, Beckett or SGC holder is evaluated for CSG grading. We will announce when we add more cards that have been graded by a previous company.
  14. Thank you for your question. Unfortunately, we will not be there. Our graders are working on grading here in Florida. Here is a link to show all the events we will attend in the future. https://www.csgcards.com/submit/events/
  15. Thank you for your question. Depending the type of cards you are submitting, the submission form will only give you the two options.
  16. Absolutely! However, if you want the cases back, you need to request it on the submission form and there is a fee to ship the cases back to you.
  17. The turnaround time is based on the the tier(s) selected for submissions. As of today the current turnaround times are here: https://www.csgcards.com/submit/services-fees/csg/.
  18. Thank you for your question. The encapsulated cards are placed in a styrofoam block fitted with individual slots for each card and it is surrounded with packaging material for further protection.
  19. Thank you for your question. CSG processes credit card payments when a submission enters the grading phase of the certification process. This reduces the time between when credit cards are charged and when submissions are returned.
  20. Thank you for your question. Yes, CSG does grade panini stickers.
  21. Thank you for your question. Since you haven't mailed your submission, you can cancel and enter a new one.
  22. Thank you for your question. Turnaround times reflect the average length of time that we think it will take to complete a submission received today under a given grading tier or service. Turnaround times for individual submissions can vary based on a variety of factors including whether the submission form was completed properly, the submission was packaged correctly, the collectibles require additional research and other reasons. Here are the list of the grading tiers and the estimated times on grading, which will impact the length of when submissions will be shipped back. https://www.csgcards.com/submit/services-fees/csg/
  23. If the cards are less than that size, then yes we do accept them. However, there are card types CSG doesn't grade. I'm sure you have seen them already, but just in case here is the link to that page. https://www.csgcards.com/card-grading/cards-we-grade/
  24. Thank you for your question. If your card is 7.25 mm thick or over, then I would wait until we start accepting thick cards.
  25. Thank you for your suggestion. We are constantly working behind the scenes to upgrade our service.