OT: Problems with the new eBay feedback system

[UnboxingTreasures]

I recently sold a Jawbone headest. In my description I took a picture of the charger and the jawbone headset. There was nothing else included in the picture.

 

When the buyer received the items he paid for, he demanded a refund because there were no additional earbuds or headpiece attachments.

 

I offered this buyer a refund, simply because I wanted all of my buyers to be satisfied with the merchandise they bought. I told the buyer he could return the package and I would refund his money.

 

Well.. the buyer sent the Jawbone back via Express Mail, without telling me how he was going to return the package. Because I was out of town, after 5 days, the post office returned the package to the buyer.

 

When I come back from vacation I see a negative stating "Buyer offered refund for merchandise but refused when it arrived"

 

 

When he filed a PayPal dispute, I informed all parties exactly what happened and won, in what was to me, an obvious decision.

 

Since PayPal and eBay are so closely entrenched, shouldn't my negative be removed?

 

I don't know.. it just stings a little going from 100% to 99% without a chance to have complete resolution.

[PokerKid]

On the bright side, he got stiffed on Express Mail charges and all he could do was whine about it in a post on eBay.

[heinlein99]

Funny, I just sold a jawbone on ebay.

[catrick339]

Heh, the buyer sounds like the Jawbone of an A55

[Comicsarefun]

What the hell is a Jawbone?

[conditionfreak]

I think it is a form of henweigh.

[silverage12c]

I think it is a form of henweigh.

Alright, I'll play along . . . What's a henweigh?

[gernblanston]

I think it is a form of henweigh.

Alright, I'll play along . . . What's a henweigh?

 

Depending on the size, of course, I would say about five pounds :shrug:

[conditionfreak]

[dopy02]

you did everything right but a line similar to this in the description may be helpful in any listing: The wooden train set pictured is the wooden train set you will receive.

[binarysunrise]

you did everything right but a line similar to this in the description may be helpful in any listing: The wooden train set pictured is the wooden train set you will receive.

 

And then the buyer would be doubly confused when the headset arrived instead of the train...