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GRAA! Comics damaged on the way to CGC! UPDATE/CLOSED

Started by Darjis_,

66 posts in this topic

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No wonder CGC prefers a closed door policy.

 

Good luck getting any insurance for the books if it's damaged. The insurance is for lost parcels.

 

Conspiracy theorists are in overdrive. They do not owe you if they didn't keep the box.

 

I would suggest asking for a prescreen on the books. I'll bet they would be open to that.

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Darjis_

Darjis_

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I would suggest asking for a prescreen on the books. I'll bet they would be open to that.

That's a really good idea. I'll go with that for sure when I talk to them tomorrow. Hopefully a grader will have a better idea. If it's visible damage, all I'm looking for is : "Well, if nothing else is wrong w the book, this alone would cause it to fall in between x and x."

 

And yeah, I kinda figured that the insurance is for lost parcels. I'm sure there is SOME sort of compensation if it can be proved that it was during shipping. Of course, I'd then have to prove it was done by Canada Post and not USPS.

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I would suggest asking for a prescreen on the books. I'll bet they would be open to that.

That's a really good idea. I'll go with that for sure when I talk to them tomorrow. Hopefully a grader will have a better idea. If it's visible damage, all I'm looking for is : "Well, if nothing else is wrong w the book, this alone would cause it to fall in between x and x."

 

And yeah, I kinda figured that the insurance is for lost parcels. I'm sure there is SOME sort of compensation if it can be proved that it was during shipping. Of course, I'd then have to prove it was done by Canada Post and not USPS.

 

And prove that you packed them properly.

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joeypost

joeypost

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That's why I take pictures of every shipment I get in that looks like it has been used on the set of an Ace Ventura movie. That is sent out before I even open the package alerting the sender to any possible damage.

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Darjis_

Darjis_

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All good ideas I'm definitely going to be doing in the future.

 

To add to the conspiracy theories:

 

she did call after business hours and was pretty quick to offer to "send them back" with no other options given to me. ... hm

 

the bird in the window is becoming more and more likely. lol

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Darjis_

Darjis_

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What IF ... the bird flew in the window, seeing the red light on the camera, instinctively thought it was food and flew towards it, only to knock it into a different direction. The squawking distracted the CS rep I spoke with who subsequently, with books in hand, fell over and crushed said books effectively making their value worthless.

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aardvark88

aardvark88

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aaron,

From my experience, I don't think u will get any compensation from Canada Post except perhaps the raw cost of postage to the USA. You were insured if the box was lost. :cry: Fragile items not covered by Canada Post insurance. Onus is on the sender to over pack the fragile paper collectibles to prevent any damage. Sorry.

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Darjis_

Darjis_

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Baaa, upon inspection the grader said they would probably range 8 to 8.5. That's disappointing but not much that can be done at this point.

 

Thanks for keeping me occupied folks and for the advice and the laughs. It's appreciated.

 

 

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Darjis_

Darjis_

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I do have to say, as well, that the girl I was talking to went out of her way to ensure I finally did have all the info I needed. Granted it was the day after so not much can be done about that but I did feel taken care of all in all.

 

She even called after the fact just to let me know she had seen this post and if there was anything else that could be done for me.

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toro

toro

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At least you got a call. They dropped my order once as all of the bottom right corners got dinged. Possible it happened in shipping, but you could have taken a sledge hammer to that box and that wouldn't have happened. I called and complained when I got my order back and they said there was nothing they could do about it. Some of them did get 9.0s, others 8.5s. They were all SA 9.2s to 9.6s. I was not happy.

 

Aaron, ask if they can take them down the hall and see if the damage can be pressed out. That wasn't an option when mine happened.

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Darjis_

Darjis_

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At least you got a call. They dropped my order once as all of the bottom right corners got dinged. Possible it happened in shipping, but you could have taken a sledge hammer to that box and that wouldn't have happened. I called and complained when I got my order back and they said there was nothing they could do about it. Some of them did get 9.0s, others 8.5s. They were all SA 9.2s to 9.6s. I was not happy.

 

Aaron, ask if they can take them down the hall and see if the damage can be pressed out. That wasn't an option when mine happened.

They can do pressings right there? I'll def ask!

 

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Mayor006

Mayor006

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Well I'm glad somebody else thought of the pressing side by page 6. I was thinking that by page 2. Good luck with resolving this. It's something I worry about every time I send off books, which is once a month.

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