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Where in the world was the Quality Control at CGC???
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Started by Wally's Comics,

6,172 posts in this topic

MetalPSI

MetalPSI

Posted
Posted
On 9/13/2022 at 12:01 PM, Gaard said:

Didn't the owner of the book send pics to CGC and they said "Yeah, it's a 9.8"?

I dunno

Apparently I can't even project SCS properly, so anything I say is out my butt

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Sigur Ros

Sigur Ros

Posted
Posted
On 9/13/2022 at 2:01 PM, Gaard said:

Didn't the owner of the book send pics to CGC and they said "Yeah, it's a 9.8"?

Yes. He said they told him they stand by their grade.

But they said the same thing about the acetates.  And obviously they didn't stand by those grades.

 

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manetteska

manetteska

Posted
Posted
On 9/13/2022 at 1:02 PM, I like pie said:
On 9/13/2022 at 1:00 PM, BlowUpTheMoon said:

Pics?  Details? 

Just a cracked case but only printed out a UPS ground return label. Previously it was always overnight.

Probably spending too much money overnighting all of the ME's.

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jokersup

jokersup

Posted
Posted (edited)
On 9/13/2022 at 1:02 PM, Sigur Ros said:

Yes. He said they told him they stand by their grade.

But they said the same thing about the acetates.  And obviously they didn't stand by those grades.

 

Yep 2 reps now.  

First claimed it could have been a 10 without the issue in the picture.  The exact pictures I’ve shared.  Second rep messaged today that it’s tough to see from the pictures but I could have it reviewed if I ship it back. 
 

basically I feel like I am wasting their time.  

Edited by jokersonyou
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Domo Arigato

Domo Arigato

Posted
Posted
On 9/13/2022 at 5:18 PM, jokersonyou said:

Yeah the IIM9 is mine.  Posted in another thread.  I believe virtually verbatim I was told “That could have been a 10 without the issue” and said the issue was “minimal.”

It's literally painful to watch them grow more incompetent as each day passes. :facepalm:

 

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jokersup

jokersup

Posted
Posted
On 9/13/2022 at 5:07 PM, The Meta said:

Thats right, send it in, make them acknowledge it, and get your refund 

At this point I am not sure the best recourse.  They haven’t acknowledged the damage via pictures and if I send it in there is no promise of comp.  

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MetalPSI

MetalPSI

Posted
Posted
On 9/13/2022 at 5:23 PM, jokersonyou said:

At this point I am not sure the best recourse.  They haven’t acknowledged the damage via pictures and if I send it in there is no promise of comp.  

They won't acknowledge the damage until you send it in

You have photographic evidence of how it arrived, its clearly damaged

The only way they can be accountable is to make them accountable. They want you to be complacent 

They will take a look, probably say it was damaged in shipping, and send it back. Make sure its all on their dime 

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Sigur Ros

Sigur Ros

Posted
Posted
On 9/13/2022 at 7:23 PM, jokersonyou said:

At this point I am not sure the best recourse.  They haven’t acknowledged the damage via pictures and if I send it in there is no promise of comp.  

Did you find the photos yet?

You said you didn't think the damage was there before you sent it.  But was it?

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CGC Mike

CGC Mike

Posted
  • Administrator
Posted
On 9/13/2022 at 6:19 PM, jokersonyou said:

Yep 2 reps now.  

First claimed it could have been a 10 without the issue in the picture.  The exact pictures I’ve shared.  Second rep messaged today that it’s tough to see from the pictures but I could have it reviewed if I ship it back. 
 

basically I feel like I am wasting their time.  

Could you forward me the 2 e-mails from the reps?

mgreenwood@cgccomics.com

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CGC Mike

CGC Mike

Posted
  • Administrator
Posted
On 9/13/2022 at 8:59 PM, The Meta said:

@CGC Mike

Can't remember where the website issue thread is

Having trouble seeing the registry, this is the error when using the search for user function 

 

Screenshot_20220913_185716.jpg

Hm  I just did a random search, and it worked for me.  If you continue to have this problem, send me a PM, and I will open a ticket with web help.

image.png

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MetalPSI

MetalPSI

Posted
Posted (edited)
On 9/13/2022 at 7:04 PM, CGC Mike said:

Hm  I just did a random search, and it worked for me.  If you continue to have this problem, send me a PM, and I will open a ticket with web help.

image.png

Does it take you to the users profile registry page when you click on their name?

Sorry search function works, but you can't see profile pages

Edited by The Meta
Spelling and clarification
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