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What do you guys think of this.....?

Started by Gatchaman,

65 posts in this topic

Domo Arigato

Domo Arigato

Posted
Posted
Want to reward your loyal customers, just do a good job in providing them with the service they request and what they deserve.

 

1. Always reserve the best copies of the books they order if ordering more than the subscriber pull.

2. If a book or shipment is damaged return and reorder or negotiate with another comic shop.

3. Never hold back copies or hike prices of newly released Hot books from subscribers.

4. Ask for their back issue want list and be a buyer for them negotiating great prices to pass on to them.

5. Offer to consign at a discounted commission.

6. Treat your back stock with care, don't over stuff your boxes but don't allow them to flop over.

7. Slip in a new title or series #1 and #2 for free and see if they'd like to continue but don't be pushy.

8. Hire nice people with good customer service skills who are polite, attentive and ready to help or acknowledge your presence while helping others.

9. Reserve 1 of each FCBD title for pullbox customers

10. Don't let your back stock stagnate, host sidewalk sales and offer steeper discounts to pullbox customers

11. Offer better buyback or higher purchase prices for subscribers.

12. Insert a flyer or brief description of a new upcoming preview for a title that fits their interest or collecting focus.

13.alphabetized and organize your back stock and leave enough room to access.

14. Organize non-exclusive meetups, dinners, movie outings to build camraderie, chat about comics and the industry, gather intel and feedback, and reenforce the loyalty bond and sense of community amongst your customers.

 

Done!

 

IMG_20160625_142639606_zpssdowmcpq.jpg

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Gatchaman

Gatchaman

Posted
  • Author
Posted
Want to reward your loyal customers, just do a good job in providing them with the service they request and what they deserve.

 

1. Always reserve the best copies of the books they order if ordering more than the subscriber pull.

2. If a book or shipment is damaged return and reorder or negotiate with another comic shop.

3. Never hold back copies or hike prices of newly released Hot books from subscribers.

4. Ask for their back issue want list and be a buyer for them negotiating great prices to pass on to them.

5. Offer to consign at a discounted commission.

6. Treat your back stock with care, don't over stuff your boxes but don't allow them to flop over.

7. Slip in a new title or series #1 and #2 for free and see if they'd like to continue but don't be pushy.

8. Hire nice people with good customer service skills who are polite, attentive and ready to help or acknowledge your presence while helping others.

9. Reserve 1 of each FCBD title for pullbox customers

10. Don't let your back stock stagnate, host sidewalk sales and offer steeper discounts to pullbox customers

11. Offer better buyback or higher purchase prices for subscribers.

12. Insert a flyer or brief description of a new upcoming preview for a title that fits their interest or collecting focus.

13.alphabetized and organize your back stock and leave enough room to access.

14. Organize non-exclusive meetups, dinners, movie outings to build camraderie, chat about comics and the industry, gather intel and feedback, and reenforce the loyalty bond and sense of community amongst your customers.

 

Done!

 

IMG_20160625_142639606_zpssdowmcpq.jpg

 

How old is this picture? There is a Mercadian Masques sign hanging there.

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MetalPSI

MetalPSI

Posted
Posted

One thing that is interesting is that he prescreens comics that he deems is 9.8 material and sells for double cover.

:facepalm:

 

This. That has to be a business killer right there.

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the blob

the blob

Posted
Posted

they seem to have opened a month ago. already trying to turn away business!

 

you'd think they might try to go a few months and see if there is enough money in a members only club setting (evaluate your customers) before jumping into the fire on this.

 

because once a potential customer is road blocked and sees that sign, they will never come back.

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the blob

the blob

Posted
Posted

One thing that is interesting is that he prescreens comics that he deems is 9.8 material and sells for double cover.

:facepalm:

 

This. That has to be a business killer right there.

 

New comics are supposed to be 9.8s....

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dupont2005

dupont2005

Posted
Posted

It's too bad because the shop looks decent. With his business practices I cannot imagine it lasting though. It's almost as if he punishes both casual shoppers and regular customers for shopping with him, and there's 30 other shops in town? Jesus. There's one shop a town over from me, another about an hour away, and then once you get to about 90 minutes away there's some good competition going on. Times are tough enough when you're the only shop in town. When there's 29 other guys offering a better service than you, that would keep me up at night.

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PKJ

PKJ

Posted
Posted
Want to reward your loyal customers, just do a good job in providing them with the service they request and what they deserve.

 

1. Always reserve the best copies of the books they order if ordering more than the subscriber pull.

2. If a book or shipment is damaged return and reorder or negotiate with another comic shop.

3. Never hold back copies or hike prices of newly released Hot books from subscribers.

4. Ask for their back issue want list and be a buyer for them negotiating great prices to pass on to them.

5. Offer to consign at a discounted commission.

6. Treat your back stock with care, don't over stuff your boxes but don't allow them to flop over.

7. Slip in a new title or series #1 and #2 for free and see if they'd like to continue but don't be pushy.

8. Hire nice people with good customer service skills who are polite, attentive and ready to help or acknowledge your presence while helping others.

9. Reserve 1 of each FCBD title for pullbox customers

10. Don't let your back stock stagnate, host sidewalk sales and offer steeper discounts to pullbox customers

11. Offer better buyback or higher purchase prices for subscribers.

12. Insert a flyer or brief description of a new upcoming preview for a title that fits their interest or collecting focus.

13.alphabetized and organize your back stock and leave enough room to access.

14. Organize non-exclusive meetups, dinners, movie outings to build camraderie, chat about comics and the industry, gather intel and feedback, and reenforce the loyalty bond and sense of community amongst your customers.

 

Done!

 

IMG_20160625_142639606_zpssdowmcpq.jpg

 

How old is this picture? There is a Mercadian Masques sign hanging there.

 

Can I get some help in the apparel aisle?

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Chaseman210

Chaseman210

Posted
Posted
If this is the same guy on a certain Facebook page I follow (and it very well appears to be the same guy), drama seems to follow. Arrogance, insults, bans, all the fun stuff. Just FYI in case he finds his way here.

 

:popcorn:

 

lol

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jcjames

jcjames

Posted
Posted
If this is the same guy on a certain Facebook page I follow (and it very well appears to be the same guy), drama seems to follow. Arrogance, insults, bans, all the fun stuff. Just FYI in case he finds his way here.

I think he's been here before :gossip:

 

http://boards.collectors-society.com/ubbthreads.php?ubb=showflat&Board=4&Number=8157132&Searchpage=1&Main=359021&Words=+Longbox&topic=0&Search=true#Post8157132

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mattn792

mattn792

Posted
Posted

 

I stopped by the store out of curiosity - lots of PGX slabs on display. And yes, there was a guarantee that his raws are 9.8 and they are double cover price.

 

Heck, if he's dealing in PGX product, wouldn't that make like 90% of his raw stock 9.8?

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