Administrator Brittany M. Posted December 1, 2016 Administrator Share Posted December 1, 2016 CGC has launched a new online submission form that utilizes the latest technology to provide a faster and easier submission process for its customers. In addition, the new form makes CGC's internal processes more efficient, which is expected to result in quicker turnaround times. Most notably, the new form allows submitters to simply list their collectibles regardless of the desired grading tier or service so that they no longer have to fill out multiple forms. The form supports submissions to both CGC and CCS, as well as comics, magazines, lobby cards and concert posters. The form is initially available as a beta version for testing, but it is fully functional and may be used to submit to CGC and/or CCS. We encourage submitters to try the form and share their feedback with CGC. It is our goal to use this feedback to make further refinements and deliver the best possible submission experience. In the meantime, the old online submission form continues to be available. Try the new CGC / CCS Online Submission Form at www.cgccomics.com/orderform Link to comment Share on other sites More sharing options...
VintageComics Posted December 1, 2016 Share Posted December 1, 2016 Britt's the shiznit. Link to comment Share on other sites More sharing options...
Administrator Brittany M. Posted December 1, 2016 Author Administrator Share Posted December 1, 2016 you're too kind Roy! Link to comment Share on other sites More sharing options...
MadGenius Posted December 1, 2016 Share Posted December 1, 2016 Just tried out the form. I like it overall, very smooth and the automation is great. Some feedback: 1) My membership discount was not applied during checkout. Are there plans to fix this going forward? I can't see a lot of folks using the new form if their discount won't be applied. 2) Would it be possible to add an option for Signature Series to the online form for those who work with facilitators and want to submit books on their own CGC account? It's been said that the reason Signature Series form were taken offline is because people had a hard time filling them out. It would seem that the automation built into this new form should eliminate that. Link to comment Share on other sites More sharing options...
jsilverjanet Posted December 1, 2016 Share Posted December 1, 2016 Britt's the shiznit. Mods notified greggy 1 Link to comment Share on other sites More sharing options...
slym2none Posted December 1, 2016 Share Posted December 1, 2016 Britt's the shiznit. Mods notified Only an Ad... I mean, an individual_without_enough_empathy would do that. -slym Link to comment Share on other sites More sharing options...
STORMSHADOW_80 Posted December 1, 2016 Share Posted December 1, 2016 Just tried out the form. I like it overall, very smooth and the automation is great. Some feedback: 1) My membership discount was not applied during checkout. Are there plans to fix this going forward? I can't see a lot of folks using the new form if their discount won't be applied. 2) Would it be possible to add an option for Signature Series to the online form for those who work with facilitators and want to submit books on their own CGC account? It's been said that the reason Signature Series form were taken offline is because people had a hard time filling them out. It would seem that the automation built into this new form should eliminate that. +1 Would love to have the signature series forms online again. Link to comment Share on other sites More sharing options...
Administrator Brittany M. Posted December 1, 2016 Author Administrator Share Posted December 1, 2016 Just tried out the form. I like it overall, very smooth and the automation is great. Some feedback: 1) My membership discount was not applied during checkout. Are there plans to fix this going forward? I can't see a lot of folks using the new form if their discount won't be applied. 2) Would it be possible to add an option for Signature Series to the online form for those who work with facilitators and want to submit books on their own CGC account? It's been said that the reason Signature Series form were taken offline is because people had a hard time filling them out. It would seem that the automation built into this new form should eliminate that. This feedback is so valuable! Thank you. If you go in now and try again you should see your discount applied. I think it was being glitchy. That has been fixed. We have plans to incorporate Signature Series a little further down the line. Thank you again for taking the time to provide feedback. We really appreciate it. Link to comment Share on other sites More sharing options...
Meeklo Posted December 1, 2016 Share Posted December 1, 2016 which is expected to result in quicker turnaround times. Please don't tease us...I've had my heart broken before. Link to comment Share on other sites More sharing options...
VintageComics Posted December 1, 2016 Share Posted December 1, 2016 Britt's the shiznit. Mods notified greggy and I have a veto vote on who gets banned. You're next on the list. Link to comment Share on other sites More sharing options...
Iceman399 Posted December 1, 2016 Share Posted December 1, 2016 TAT listed on the online form don't match TAT times in the dealer section Link to comment Share on other sites More sharing options...
bababooey Posted December 1, 2016 Share Posted December 1, 2016 just to keep this on page one till it gets stickied Link to comment Share on other sites More sharing options...
Administrator Brittany M. Posted December 1, 2016 Author Administrator Share Posted December 1, 2016 TAT listed on the online form don't match TAT times in the dealer section Updated and Fixed! Thank you Iceman! Link to comment Share on other sites More sharing options...
blazingbob Posted December 1, 2016 Share Posted December 1, 2016 In the Dealer portal I do not follow the logic of having Dealer Portal My Submissions Logout On the right side under order information you provide the form links. If I click Dealer portal I see my submitted invoices. If I go into My Submissions I see a status button and the forms Not sure why both of these are necessary since I think the My Submissions link is redundant. Bob Link to comment Share on other sites More sharing options...
Administrator Brittany M. Posted December 1, 2016 Author Administrator Share Posted December 1, 2016 In the Dealer portal I do not follow the logic of having Dealer Portal My Submissions Logout On the right side under order information you provide the form links. If I click Dealer portal I see my submitted invoices. If I go into My Submissions I see a status button and the forms Not sure why both of these are necessary since I think the My Submissions link is redundant. Bob Eventually everything will be found under "My Submissions" but we want to make that transition smooth....so until all the back-end programming is completed we don't want to get rid of the dealer portal. Link to comment Share on other sites More sharing options...
MadGenius Posted December 1, 2016 Share Posted December 1, 2016 Just tried out the form. I like it overall, very smooth and the automation is great. Some feedback: 1) My membership discount was not applied during checkout. Are there plans to fix this going forward? I can't see a lot of folks using the new form if their discount won't be applied. 2) Would it be possible to add an option for Signature Series to the online form for those who work with facilitators and want to submit books on their own CGC account? It's been said that the reason Signature Series form were taken offline is because people had a hard time filling them out. It would seem that the automation built into this new form should eliminate that. This feedback is so valuable! Thank you. If you go in now and try again you should see your discount applied. I think it was being glitchy. That has been fixed. We have plans to incorporate Signature Series a little further down the line. Thank you again for taking the time to provide feedback. We really appreciate it. The discount is now being applied. One other thing I noticed - if you select ship under my self-insured FedEx account, a shipping charge for FedEx shipping is still being calculated during checkout. Perhaps this should be a separate option (rather than a subsection under the FedEx shipping option) with no cost so it calculates customer totals correctly? Looking pretty good otherwise. Link to comment Share on other sites More sharing options...
Lethal_Collector Posted December 1, 2016 Share Posted December 1, 2016 OMG yes, this is flippin' fantastic! Perfect timing for my next batch. Thank you! Jerome Link to comment Share on other sites More sharing options...
Administrator Brittany M. Posted December 1, 2016 Author Administrator Share Posted December 1, 2016 Just tried out the form. I like it overall, very smooth and the automation is great. Some feedback: 1) My membership discount was not applied during checkout. Are there plans to fix this going forward? I can't see a lot of folks using the new form if their discount won't be applied. 2) Would it be possible to add an option for Signature Series to the online form for those who work with facilitators and want to submit books on their own CGC account? It's been said that the reason Signature Series form were taken offline is because people had a hard time filling them out. It would seem that the automation built into this new form should eliminate that. This feedback is so valuable! Thank you. If you go in now and try again you should see your discount applied. I think it was being glitchy. That has been fixed. We have plans to incorporate Signature Series a little further down the line. Thank you again for taking the time to provide feedback. We really appreciate it. The discount is now being applied. One other thing I noticed - if you select ship under my self-insured FedEx account, a shipping charge for FedEx shipping is still being calculated during checkout. Perhaps this should be a separate option (rather than a subsection under the FedEx shipping option) with no cost so it calculates customer totals correctly? Looking pretty good otherwise. I'm going to look into this right now! Link to comment Share on other sites More sharing options...
Administrator Brittany M. Posted December 1, 2016 Author Administrator Share Posted December 1, 2016 OMG yes, this is flippin' fantastic! Perfect timing for my next batch. Thank you! Jerome great to hear! thank you! Link to comment Share on other sites More sharing options...
gregreece Posted December 2, 2016 Share Posted December 2, 2016 (edited) Slightly OT but I'd recommend adding a column with tracking #'s once an order has shipped in the dealer portal when "view invoices" is clicked. I'd imagine this would save CGC countless calls/e-mails. Best, Greg Edited December 2, 2016 by gregreece Link to comment Share on other sites More sharing options...
