CGC package at PO BOX issue 1 1

[Jared Adamson]

I received a tracking notification that CGC has not picked up the package and it needs rescheduled for delivery or it gets returned on the 15th.  Anyone else having this issue?   Is there a way to get it corrected?

Reminder to Schedule Redelivery of your item before February 14, 2021
This is a reminder to arrange for redelivery of your item before February 14, 2021 or your item will be returned on February 15, 2021. You may arrange redelivery by using the Schedule a Redelivery feature on this page or may pick up the item at the Post Office indicated on the notice.

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January 31, 2021, 1:56 pm
Available for Pickup
SARASOTA, FL 34230 

[PaulS.]

January 31st is a Sunday. We are only open Monday-Friday. You should have them re-deliver during the week.

 

Paul

[Lightning55]

1 hour ago, PaulS. said:

January 31st is a Sunday. We are only open Monday-Friday. You should have them re-deliver during the week.

 

Paul

Why would you EVER need to re-deliver to a PO box???  It gets to the receiving post office, gets a notice tag in the PO box, and it sits there until YOU PICK IT UP.  Where are they holding it now for re-deliver - AT the post office?  That's EXACTLY where it belongs.

[PaulS.]

1 minute ago, Lightning55 said:

Why would you EVER need to re-deliver to a PO box???  It gets to the receiving post office, gets a notice tag in the PO box, and it sits there until YOU PICK IT UP.  Where are they holding it now for re-deliver - AT the post office?  That's EXACTLY where it belongs.

The PO box is inside our facility. We have a secure facility which is completely locked down on the weekend, so they cannot access the facility to deliver the mail to the PO box.

 

Paul

[Lightning55]

Then it's not a PO box.  It's a mailbox. 

PO boxes are at the PO. Or are you a PO annex (doesn't exist)?

[Danny Anderson]

3 hours ago, Jared Adamson said:

I received a tracking notification that CGC has not picked up the package and it needs rescheduled for delivery or it gets returned on the 15th.  Anyone else having this issue?   Is there a way to get it corrected?

Reminder to Schedule Redelivery of your item before February 14, 2021
This is a reminder to arrange for redelivery of your item before February 14, 2021 or your item will be returned on February 15, 2021. You may arrange redelivery by using the Schedule a Redelivery feature on this page or may pick up the item at the Post Office indicated on the notice.

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January 31, 2021, 1:56 pm
Available for Pickup
SARASOTA, FL 34230 

I had the same issue a few days ago and called.  THE CS rep said this error has been coming up from time to time and the package is ok.  The next day, the redelivery notification was gone and the tracking showed that it was picked up.

[thesink]

Now I really want to know what’s going on. Is CGC located in a Post Office?