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Updated service & fee page?
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2 posts in this topic

I've noticed new wording on the services & fees page today. Seems like CGC added what week they are opening packages now and I also noticed this:

"Orders cannot be changed or cancelled once they have been delivered to our facility"

So my question here is once my submission is opened and entered into CGCs system, I can no longer upgrade my services to another tier like before?

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  • Administrator

That is correct. There are simply far too many submissions to sort through to try to find a single one to upgrade. It simply is too time-consuming to track down a single package.

 

Thank you,

Paul

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