Got a CGC book in the mail and the case is cracked open, is there anything I can do? 0

[oakenfelder]

I received a comic in the mail and most of the left side seal and part of the bottom left is completely open. I can open it enough that I can see the comic and sleeve inside. THe inner sleeve also appears to be unsealed. Is this just basically a raw book or would CGC be able to seal it up again?

[Msgarmar]

Is this a comic you sent to CGC?  If so, then they will re-holder for free. You will need to contact customer service and they will even pay for return shipping.  However, if this is a book you bought from someone (say through eBay) you should immediately contact the seller and ask for a refund.  You don't know if the book was slipped out or replaced or if any damage occurred since the grading, because whatever cracked that case could have been a violent drop (or it could have been sealed improperly, which is less likely but possible).  By no means should you accept the broken slab if it was not clearly stated a part of the transaction.

[Randall Dowling]

On 10/21/2021 at 3:03 PM, oakenfelder said:

I received a comic in the mail and most of the left side seal and part of the bottom left is completely open. I can open it enough that I can see the comic and sleeve inside. THe inner sleeve also appears to be unsealed. Is this just basically a raw book or would CGC be able to seal it up again?

This sounds like someone pulled something if the inner sleeve appears open as well.  I doubt CGC would just accept the grade and reholder if the book can be removed and replaced in the current cracked slab.

[oakenfelder]

On 10/21/2021 at 2:47 PM, Boot List said:

Slabs are not air-tight (sealed) and the old slabs can be pried open a bit on both sides. What year was your comic slabbed?

where do you see a date?

[oakenfelder]

On 10/21/2021 at 3:53 PM, Boot List said:

You punch in the number in the Verify Certification look up at the bottom of CGC's home page.

apparently 2007

[Lazyboy]

Are the corner posts intact?

[William-James88]

On 10/21/2021 at 4:03 PM, oakenfelder said:

I received a comic in the mail and most of the left side seal and part of the bottom left is completely open. I can open it enough that I can see the comic and sleeve inside. THe inner sleeve also appears to be unsealed. Is this just basically a raw book or would CGC be able to seal it up again?

No, you'd have to pay for a reholder. But you said it "appears" and if you are not certain then maybe it's normal since in 2007, CGC cases were made that way with one side not sealed.

[oakenfelder]

On 10/21/2021 at 8:12 PM, Lazyboy said:

Are the corner posts intact?

The one I can see appears to be

On 10/21/2021 at 8:26 PM, William-James88 said:

No, you'd have to pay for a reholder. But you said it "appears" and if you are not certain then maybe it's normal since in 2007, CGC cases were made that way with one side not sealed.

I did not know that.

[William-James88]

On 10/22/2021 at 1:07 PM, oakenfelder said:

The one I can see appears to be

I did not know that.

Then odds are, nothing's been tampered and everything is as intended. if you don't like old cases, just send it in for a reholder.

Honestly, we get a lot of questions like these, with people thinking there's a problem, but it's usually a false alarm. 

[theCapraAegagrus]

Pic(s)?

[oakenfelder]

So, the inner sleeve not being sealed is normal is what I am understanding?

[oakenfelder]

On 10/25/2021 at 7:42 AM, Zed Zed said:

Nope.

I was confused by the question because in my first picture, you can clearly see the post is unbroken 

[oakenfelder]

On 10/25/2021 at 9:37 AM, Zed Zed said:

Did you mean clearly broken? Or do you mean the post is still there even though it's popped?

Yeah, the post is there. I didn't know if that made a difference as far as resubmitting it to CGC. But, I've been looking at the comic and I think that whatever caused it to pop, caused the comic to shift in its cover. It looks like it can shift a small amount up or down inside the sleeve, inside the cover. The seller refunded me and instead of paying to send me a return label told me to keep it. 

[Lazyboy]

On 10/25/2021 at 9:42 AM, Zed Zed said:

Nope.

Yes, pictures help a lot!