Help Needed 0

[jg44]

Hi,

Can you let me know if I need to update my credit card information?  It looks like there is a button that is not highlighted that says to update my CC Info but the info should be the same on my CC as when I submitted.  I have a bunch of submissions here are two that are closest to completion

submission # 4077495  order CGC5351062234

submission # 4073521 order CGC1525371456

 

Thanks

Justin 

 

[Jennifer F.]

Good morning,

Thank you for your message.  We have just updated our system to now allow customers to change and update their credit card information directly online.  If you click on the "Update Credit Card" button, you will see a page that has all the credit card information associated with each of your submissions.  You can select all or some of those submissions if you wish to change the credit card info.  If everything looks correct, however, you do not need to update anything.  

If you have any questions, please let us know.  Thank you!

[ramithard]

What page is the update credit card button on?   my Account page doesn't have that....with books gone for a year, I'm afraid my card on file may expire so I need to make sure all is well

 

thanks Jennifer

[MattM CS]

Hello! This can be found on your submission tracking page: https://www.cgccomics.com/account/my-submissions/tracking/. Let us know if you have any other questions!

[ramithard]

ok.....scroll to bottom and its on the left......thanks