Corallas Posted June 30, 2022 Share Posted June 30, 2022 So I returned two books one for very excessive Newton rings , and another for extensive scuffing . Both of these books were like this right after I received them from encapsulation . I received both books back . One case looks good except for a small amount of Newton rings on the back The other still has extensive Newton rings . Should I send the books in yet again to get a good case without scuffs or Newton rings ? How could I get defective cases again after sending in the books to be corrected for this exact problem ? Link to comment Share on other sites More sharing options...
mysterymachine Posted June 30, 2022 Share Posted June 30, 2022 Who is paying shipping to have them sent back and returned? Link to comment Share on other sites More sharing options...
Corallas Posted June 30, 2022 Author Share Posted June 30, 2022 On 6/30/2022 at 2:14 PM, mysterymachine said: Who is paying shipping to have them sent back and returned? To Cgc's credit the return process was very easy . They paid return shipping both ways and it was insured ! I signed for the book so it seemed very safe as well . I am just wondering if the defect rate is acually this high as this was my first submission and my first subseqent return of books . Link to comment Share on other sites More sharing options...
mysterymachine Posted June 30, 2022 Share Posted June 30, 2022 You might try to remove them yourself. There are "how to" videos you can find but be patient, or you can crack your case. Link to comment Share on other sites More sharing options...
Corallas Posted June 30, 2022 Author Share Posted June 30, 2022 (edited) Hi , Thanks may try that , good video Interesting that he said 32 of his 32 cases had the problem so seems like a common problem . Edited June 30, 2022 by Corallas mysterymachine 1 Link to comment Share on other sites More sharing options...
steveinthecity Posted June 30, 2022 Share Posted June 30, 2022 On 6/30/2022 at 11:59 AM, Corallas said: Hi , Thanks may try that , good video Interesting that he said 32 of his 32 cases had the problem so seems like a common problem . CGC posted a “stickied” thread on the subject about four years ago. mysterymachine 1 Link to comment Share on other sites More sharing options...
Gaard Posted July 1, 2022 Share Posted July 1, 2022 On 6/30/2022 at 2:59 PM, Corallas said: Hi , Thanks may try that , good video Interesting that he said 32 of his 32 cases had the problem so seems like a common occurrence. Fixed that for you. There are no 'problems' at CGC. Just ask anyone who works there. lizards2 1 Link to comment Share on other sites More sharing options...
Floridamaxx Posted July 1, 2022 Share Posted July 1, 2022 Not good news I just sent 2 slabs back because of scratch and newton rings ....This is just unacceptable Link to comment Share on other sites More sharing options...
Nic8612 Posted July 1, 2022 Share Posted July 1, 2022 Par for the course with CGC, unfortunately. Link to comment Share on other sites More sharing options...
Corallas Posted July 1, 2022 Author Share Posted July 1, 2022 What do you all do if you buy a book from someone say off of ebay and you get a book with Newton rings? Is this just an accepted part of collecting now or does the seller have an obligation to list even minor defects in the case ? One of the reasons I want good cases is if I ever sell or trade the books I want to offer a good quality case to the buyer or person I am trading with . Link to comment Share on other sites More sharing options...
Corallas Posted July 1, 2022 Author Share Posted July 1, 2022 On 7/1/2022 at 10:24 AM, Floridamaxx said: Not good news I just sent 2 slabs back because of scratch and newton rings ....This is just unacceptable Yes hopefully they are spotless when you get them back . Link to comment Share on other sites More sharing options...
mysterymachine Posted July 1, 2022 Share Posted July 1, 2022 On 7/1/2022 at 7:24 AM, Floridamaxx said: Not good news I just sent 2 slabs back because of scratch and newton rings ....This is just unacceptable I wonder if the summer heat could be contributing to the problem...I mean the occurrence. Link to comment Share on other sites More sharing options...
MR SigS Posted July 1, 2022 Share Posted July 1, 2022 On 7/1/2022 at 9:37 AM, Corallas said: What do you all do if you buy a book from someone say off of ebay and you get a book with Newton rings? Personally, I do nothing if it isn't meant for cracking. Newton rings don't bother me since my slabs go in a box, and when I occasionally look at one with rings, honestly, I have to look for them by angling the slab in a way that I can't see the cover anyway. Corallas and telerites 2 Link to comment Share on other sites More sharing options...
