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Issue with submission on my status screen
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4 posts in this topic

Submitted 23 comics last November - submission CGC8615952617.   22 were graded and sent back as they were modern.  There is 1 economy book which has not been graded yet.   When I go to my submissions, this is no longer appearing on the screen and when I attempt to open the invoice it can't load.    And when I enter the submission # in it says order not found.   Can I get some help finding where I can see the status of my book that is waiting to be graded?  

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  • Administrator

Good morning,

Thank you for your message.   Invoices stay on the main Submission Tracking page for 8 months.  After that, you can locate the specific invoice information by entering the submission number in the search bar on the submission tracking page.  

I do see your invoice is here and in process. Right now, Economy is running about 232 business days.  CGC Services & Fees | CGC (cgccomics.com)  It will be some time yet until your order is completed.  You will receive an email with the tracking number once that ships out.

Thank you!

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Hi-

I just wanted to follow up on this.   I still see this book in Scheduled to be Graded status.   I've calculated out 249 business days since it was received.   I know you have lost some time due to the hurricaine, but I wanted to see if this was going to be graded soon.   Thanks

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  • Administrator

Hello! This is should be sent through grading shortly. Thank you for your patience and understanding the delays caused by our office closed for a week during the hurricane. Let us know if you have any other questions!

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