Batdad007 Posted February 10, 2023 Share Posted February 10, 2023 I signed up to be a member last year, but i was in and out of the hospital and couldnt take advantage of my membership until recently. I notice when i made my first submission there was no discount applied. Was wrong or did i miss something. My submissions #’s 4198601 & 4198602. Thanks Link to comment Share on other sites More sharing options...
Administrator MattM CS Posted February 10, 2023 Administrator Share Posted February 10, 2023 Hello @Batdad007, It looks like your membership renewed on 1/19/2023. On 2/3/23 we received your order. At that time your 2023-24 credit was applied to your submission before charging you for these books. Unfortunately, we could not apply your 2022-23 credit because it had expired before we received this submission. I am sorry for the inconvenience. Link to comment Share on other sites More sharing options...