Jfend72 Posted March 20, 2023 Share Posted March 20, 2023 Good morning, I paid to have a magazine graded with Walk Through and it was checked in right away with a date of 2/27/23, same day it arrived via Fed Ex. It says the current turn around time is 3 days for "WT" magazines. The book is currently in the status of "Grading/Encapsulation/Imaging" When I submitted in the past I haven't done a Walk Through and due to that fact I waited to have the book graded when they were ready to be graded, no questions asked. However, paying for the Walk Through service, can I contact customer service and "bump" this book to the top of the line, which is what I assumed when I paid the extra amount to have it labeled as Walk Through. Thank you Link to comment Share on other sites More sharing options...
Administrator CrystalM CS Posted March 21, 2023 Administrator Share Posted March 21, 2023 Hello! We are currently rolling out our new holders for Magazines and this has caused a bit of a backlog in the encapsulation department. We should still be prioritizing Walkthrough services, but it may take a bit longer to process than normal. We greatly appreciate your patience and understanding. If you would like further details on where your book is. Please contact customer service directly with the submission number at submissions@cgccomics.com. Link to comment Share on other sites More sharing options...
