ME process/Newbie 0

[JennyG13]

Hi, I had my very first book, a hulk 181 slabbed. It came with a scratched corner and residue where the slab meets. I want to say this should not be something I should accept, because the look of the slab is junked up in my opinion. Since I am not experienced with the ME process, I only just learned about it from posting in the Newbie forum, I'm hoping someone here can help me. I previously submitted a general email to CGC which did not get a response and then I followed up today because it appeared that my contact may not have gone through. Any assistance is appreciated. Photos for reference.

[NickiO CS]

Hello @JennyG13, 

Thank you for contacting us. Please check your email for a direct reply. 

Thank you.