WDBill Posted May 15, 2023 Share Posted May 15, 2023 Is there any way to get around having to sign for a low value package from CGC? Seems it should be up to me if I want to take the risk. I have security cameras and sometimes they take a picture and send to me when packages are delivered. I took off today for a delivery and now it has been changed until tomorrow, for somee unknown reason, so I will miss it or have to take another day off. Frustrating..... I have many more in the works and not enough free days to cover them. I don't want it delivered to a hub because they are not close to my house. Link to comment Share on other sites More sharing options...
Administrator MattM CS Posted May 16, 2023 Administrator Share Posted May 16, 2023 Unfortunately for security reasons, we do not allow for packages to be delivered without a direct signature. This restriction is in place to prevent from the loss of our customers' collectibles and as a requirement for our shipping insurance provider so all packages are shipped fully insured in case they are lost in transit. I am sorry we can not accommodate this request. Link to comment Share on other sites More sharing options...
WDBill Posted May 16, 2023 Author Share Posted May 16, 2023 Well, that stinks. I can understand it for high dollar books or apartment complexes. Link to comment Share on other sites More sharing options...
CitrusZ28 Posted May 16, 2023 Share Posted May 16, 2023 On 5/16/2023 at 5:23 AM, MattM CS said: Unfortunately for security reasons, we do not allow for packages to be delivered without a direct signature. This restriction is in place to prevent from the loss of our customers' collectibles and as a requirement for our shipping insurance provider so all packages are shipped fully insured in case they are lost in transit. I am sorry we can not accommodate this request. That is a good policy-as long as FedEx honors it. Just yesterday I was expecting a shipment to arrive, followed the tracking and it was to be delivered between 10 AM and 2:30 PM. I work during the day, my wife works nights, so she is home during the day. I had told her to expect a package that she would have to sign for, gave her the updates about tracking and she waited until about 2 PM and texted me that she was going to bed for the day. I checked FedEx tracking about 3 PM and it showed that the package was delivered, so I thought cool, they caught her before she went to bed. I came home around 5 PM to find the package which I had valued at $11,200 sitting in front of my garage, obviously outside and in the open. I woke my wife up and she didn't know about it, so package was delivered without any signature. Luckily nothing happened to it, but I was kind of PO'd that the FedEx driver would do that. Link to comment Share on other sites More sharing options...
WDBill Posted May 16, 2023 Author Share Posted May 16, 2023 On 5/16/2023 at 1:49 PM, CitrusZ28 said: That is a good policy-as long as FedEx honors it. Just yesterday I was expecting a shipment to arrive, followed the tracking and it was to be delivered between 10 AM and 2:30 PM. I work during the day, my wife works nights, so she is home during the day. I had told her to expect a package that she would have to sign for, gave her the updates about tracking and she waited until about 2 PM and texted me that she was going to bed for the day. I checked FedEx tracking about 3 PM and it showed that the package was delivered, so I thought cool, they caught her before she went to bed. I came home around 5 PM to find the package which I had valued at $11,200 sitting in front of my garage, obviously outside and in the open. I woke my wife up and she didn't know about it, so package was delivered without any signature. Luckily nothing happened to it, but I was kind of PO'd that the FedEx driver would do that. There is pros and cons for sure. For $11,200 I would want multiple signatures. My delivery guy said he signed and I did not have to and I was out in the yard and could have just as easily been the anyone. Link to comment Share on other sites More sharing options...
ArcherC Posted May 17, 2023 Share Posted May 17, 2023 On 5/15/2023 at 1:26 PM, WDBill said: Is there any way to get around having to sign for a low value package from CGC? Seems it should be up to me if I want to take the risk. I have security cameras and sometimes they take a picture and send to me when packages are delivered. I took off today for a delivery and now it has been changed until tomorrow, for somee unknown reason, so I will miss it or have to take another day off. Frustrating..... I have many more in the works and not enough free days to cover them. I don't want it delivered to a hub because they are not close to my house. I saw this at the Fedex Canada site.. Seems like they are adding new features to their "Manage Deliveries" offering. Link to comment Share on other sites More sharing options...
WDBill Posted May 17, 2023 Author Share Posted May 17, 2023 On 5/16/2023 at 10:02 PM, ArcherC said: I saw this at the Fedex Canada site.. Seems like they are adding new features to their "Manage Deliveries" offering. That would be great but I think CGC dictates that it must me signed for with no changes after shipped. Link to comment Share on other sites More sharing options...
