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HERO RESTORATION - BOOKS NOT BEING RETURNED
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Started by Kamenliter,

956 posts in this topic

Poka

Poka

Posted
Posted
On 6/25/2023 at 10:23 PM, Steven Valdez said:

What kind of business takes a full fee upfront anyway? When I put my car in for a service, I only pay when the work's completed. Likewise for medical, dental, plumbing, electrical etc etc.

This guy had nothing to lose by waiting for payment until completion of service. The worst that could happen is he'd end up with free mega-valuable books if an owner defaulted on payment -- not that anybody would, considering the books involved.

CGC?

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CAHokie

CAHokie

Posted
Posted
On 6/25/2023 at 7:09 PM, ak47po said:

Starts at 7:30

 

I watched it yesterday and thought it was good. I wish they would have emphasized many years instead of months. Months is understandable and to be expected, 5 years not so much.

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Microchip

Microchip

Posted
Posted
On 6/25/2023 at 12:57 PM, Domo Arigato said:

Saw that @Artboy99 posted this video in a different thread in here.

I went to YouTube to look at the comment section for it.....and spotted this one.....along with a reply from the guy who posted the video.

Reply.thumb.jpg.e0b46c43052322cbb9194ff1367af516.jpg

 

Thats a brutal summation of resto removal services offered from CGC.

Resto removal, and reslabbing will cost you 8% of FMV, or 5% without grading.

And don't expect the slightest bit of communication throughout the process, you get what you get.

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CAHokie

CAHokie

Posted
Posted
On 6/25/2023 at 7:50 PM, Microchip said:

And don't expect the slightest bit of communication throughout the process, you get what you get

I’m starting to think communication is the weak link in a lot of comic related companies/services.

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Microchip

Microchip

Posted
Posted
On 6/26/2023 at 9:52 AM, CAHokie said:

I’m starting to think communication is the weak link in a lot of comic related companies/services.

Bry in the video said the same.  Communication was key to the whole process, and result, and no one is doing it well.

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Lightning55

Lightning55

Posted
Posted (edited)
On 6/25/2023 at 2:21 PM, manetteska said:

As for CGC charging up-front: don't they have your CC information but don't charge until it's shipped? At least for grading; I have never done CCS.

If your submission is to be pressed then graded, you will be charged by CCS for pressing when it hits your dashboard. Then it's pressed. 

When it leaves CCS and goes to CGC for grading, it again hits your credit card for that service.  So, no, they don't wait until they ship.

If the sub doesn't need pressing, you are charged by CGC as soon as they open the box, go through the intake process, and load it onto your dashboard.  Sometimes there is a little lag, but not much these days.

The only time they charged near the end of the process was when they were swamped, because the TATs were horrendous.

 

Edited by Lightning55
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bc

bc

Posted
Posted
On 6/25/2023 at 7:56 PM, Microchip said:

Bry in the video said the same.  Communication was key to the whole process, and result, and no one is doing it well.

Which is ridiculous with basic current technology.

Automated status emails don't require a giant staff or expensive software. 

I can see when my pizza is being made and watch the delivery status in near real-time from my 13 year old smart phone.

-bc

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bc

bc

Posted
Posted (edited)
On 6/25/2023 at 8:21 PM, ak47po said:

7 months ago.

 

While this guys seems to be a real comic fan, what a bad business model even back then.

Guarantee a restored book getting a 7.0 by CGC (which we all know that grading is subjective). And then not being sure what grade the book will get post work? I wish he wasn't surprised by the assigned grade, most of us could have guessed within a point or less judging from the PGM thread.

"I was gonna do more work at no charge to get above a 7.0" 

"We usually put in more time than we charge"

Umm, I run my own business and this is usually not a solid cash flow plan.

-bc

Edited by bc
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Steven Valdez

Steven Valdez

Posted
Posted (edited)
On 6/26/2023 at 2:53 AM, Old Fashion PB and J said:

So you are telling me people go out and spend 10-15K on supplies on a handshake? I call BS, I dont care where you live.

When did I say anything about 10-15K?? I'm talking about basic home maintenance call-outs, not industrial construction installations.

I get a plumber or electrician over, they do the job and THEN bill me for it.

But if you do want to talk about big numbers, I recently got a 14K reverse-cycle air-conditioning system put in. Did not pay a cent until a week after the work was completed AND I was satisfied with it. I'm not going to rip them off, after all they know where I live (:

BTW, why would I be lying about this? What would be my motivation to do that?

Edited by Steven Valdez
clarification
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Steven Valdez

Steven Valdez

Posted
Posted
On 6/26/2023 at 3:09 AM, DeadOne said:

I had 2 bathrooms remodeled in 2022 for a total of 13K and didn't pay a dime up front.
I had my roof done in 2020 (including 3 skylights, and a shed re-shingle) for 8K and, again, paid in total at the end.

(shrug) 

Exactly, that's how it works. I think the other "gentleman" assumed I was talking about major construction contracts, despite me not saying or implying that.

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