Comic receptacle "pinching" comic - Mechanical error? 1 1

[excelsior_comics]

I received 10 modern comics back last week. 3 of the comics are being pinched by the inner receptacle due to the receptacle being a little too small to safely encapsulate the comic. One book has pinching along the bottom edge (photo: Mech error 2.1), the other has pinching along the top and bottom edges (photos: Mech error 3.1 & 3.2) and the 3rd has pinching along the bottom edge and the right side of the front cover is overlapping the side edge of the receptacle (photos: Mech error 1.1, 1.2, & 1.3). This type of situation is not mentioned in the criteria for mechanical error returns but actually causes physical damage to each of these comics. Please advise if these can be returned for encapsulation. Also, if comics have suffered compression damage due to an error made by CGC staff, would a complimentary pressing be allowed to restore the comics to the condition prior to the encapsulation? Thanks.

 

 

[CrystalM CS]

Hello,

It is hard to tell from the photos; however, if they are in fact pinched in the inner wells that would qualify as a Mechanical Error. If there is damage to the books, complimentary pressing may be offered but they would need to be reviewed once they are received in-house.