Josh weld Posted August 3, 2023 Share Posted August 3, 2023 Hello I sent my cards in well over a month ago when it was 7 seven day turnaround and got charged accordingly half way through it changed to 15 days and it went to grading in fine time not what was promised when I sent my cards in but fine now it’s been at quality check for over 2 and a half weeks it’s well over the 15 working days I called in and they said give it a extra week or two and basically got hung up on I’m just saying this is how you lose customers. “There is nothing that can be done give it a week or two” was the quote this two card order has now gone longer than other orders to PSA and becket I’ve done and is nowhere near being shipped back and sorry for the vent but I bet a lot of people are having the same story. Link to comment Share on other sites More sharing options...
Administrator CGCRyan Posted August 4, 2023 Administrator Share Posted August 4, 2023 On 8/3/2023 at 4:47 PM, Josh weld said: Hello I sent my cards in well over a month ago when it was 7 seven day turnaround and got charged accordingly half way through it changed to 15 days and it went to grading in fine time not what was promised when I sent my cards in but fine now it’s been at quality check for over 2 and a half weeks it’s well over the 15 working days I called in and they said give it a extra week or two and basically got hung up on I’m just saying this is how you lose customers. “There is nothing that can be done give it a week or two” was the quote this two card order has now gone longer than other orders to PSA and becket I’ve done and is nowhere near being shipped back and sorry for the vent but I bet a lot of people are having the same story. Sorry to hear about the delay with your submission. Can you send me a private message with your customer number and submission number so that I can look into what is holding it up? Thank you. Link to comment Share on other sites More sharing options...
micky 8 Posted September 30, 2023 Share Posted September 30, 2023 On 8/3/2023 at 4:47 PM, Josh weld said: Hello I sent my cards in well over a month ago when it was 7 seven day turnaround and got charged accordingly half way through it changed to 15 days and it went to grading in fine time not what was promised when I sent my cards in but fine now it’s been at quality check for over 2 and a half weeks it’s well over the 15 working days I called in and they said give it a extra week or two and basically got hung up on I’m just saying this is how you lose customers. “There is nothing that can be done give it a week or two” was the quote this two card order has now gone longer than other orders to PSA and becket I’ve done and is nowhere near being shipped back and sorry for the vent but I bet a lot of people are having the same story. 😂 just happened to me! economy was 20 days when i mailed n it just went to 45 days! ouch! not happy but all graders go back n forth psa was moving fast n they're up to 3-4 monthes again, I usually get my cards back from csg faster then the time given hopefully thats the case again, good thing is they're grading a lot of cards giving them staying power n hopefully better resale value going foward, Goodluck! Link to comment Share on other sites More sharing options...
Warner85 Posted October 22, 2023 Share Posted October 22, 2023 60 days now for bulk. It’s like PSA without the resale value. Link to comment Share on other sites More sharing options...
