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Possibly double charged for first order ?
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2 posts in this topic

Hi! I sent an email 5 days ago inquiring about the charge on my credit card seeming high. I sent in two submissions ( One Bulk - One Economy spaced about 2 weeks apart - economy being last ) and I was charged what seems like double for the first submission (Bulk). I was also wondering if the 150$ sigin up bonus for Premium was applied ? Thanks for your time ! Submission and order numbers below ! 
 

Bulk  - 4313261 CGC5774012263

 

Economy - 4319893 CGC6395215066

 

Also wanted to add that I noticed my bulk submission was “grading,encapsulation,imaging” on Friday ( Sept 8th ) and as of today (Sept 11th ) the status is set to “received”. Im sure this is just a glitch with the new website change over, just thought id ask! 
 

Thanks ! :)

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