Jaz White Posted September 11, 2023 Share Posted September 11, 2023 Hi! I sent an email 5 days ago inquiring about the charge on my credit card seeming high. I sent in two submissions ( One Bulk - One Economy spaced about 2 weeks apart - economy being last ) and I was charged what seems like double for the first submission (Bulk). I was also wondering if the 150$ sigin up bonus for Premium was applied ? Thanks for your time ! Submission and order numbers below ! Bulk - 4313261 CGC5774012263 Economy - 4319893 CGC6395215066 Also wanted to add that I noticed my bulk submission was “grading,encapsulation,imaging” on Friday ( Sept 8th ) and as of today (Sept 11th ) the status is set to “received”. Im sure this is just a glitch with the new website change over, just thought id ask! Thanks ! :) Link to comment Share on other sites More sharing options...
Administrator KaileeS CS Posted September 12, 2023 Administrator Share Posted September 12, 2023 Hello @Jaz White, thank you for contacting us. I just replied to your email now that you had sent, so please kindly look for my email reply about this issue. Thank you! Link to comment Share on other sites More sharing options...