Fabio D Posted November 30, 2023 Share Posted November 30, 2023 Hi All, I am looking to get help with a local dealer who submits to you on my behalf. Is it possible to email Matt Nelson and ask for assistance with this? I am being told that my comic book is not back yet from CGC, and it was submitted 1st week of October or earlier.....is this possible still? From what I understand the turn around times have MUCH improved. Any advice on how I should proceed with my local dealer / lcs who submitted on my behalf would be great. Link to comment Share on other sites More sharing options...
Administrator MattM CS Posted November 30, 2023 Administrator Share Posted November 30, 2023 Hello! Please send me a direct message with your first/last name, the submission number, and the address that which this book will be shipped to. If the submission is set to return to the dealer directly and you are not a contact for the submission, we will not be able to offer any further insight into the order. It is possible however this is still in our facility depending on the services requested. While our turnaround times have drastically improved the turnaround times are dependent on the services requested. For example, if this is a vintage tier submission with pressing, the turnaround time for this would be 45 days. Additionally, while a package may have been delivered from Oct 1-6th this does not mean the package wasn't opened until later. Looking forward to your message. Link to comment Share on other sites More sharing options...
