acsanchez Posted December 5, 2023 Share Posted December 5, 2023 My submission finally got to quality control and a few hours later it got to shipped and I got a tracking number for fedex and was able to see the graders notes and the grade but now the status is back to grading/encapsulation!!!!!!! Any idea why or has happened to anyone before? Link to comment Share on other sites More sharing options...
Administrator CGC Mike Posted December 6, 2023 Administrator Share Posted December 6, 2023 Hi I am going to move this thread to the customer service section. @MattM CS Or another representative will assist you. Mike Link to comment Share on other sites More sharing options...
Administrator MattM CS Posted December 6, 2023 Administrator Share Posted December 6, 2023 @acsanchez Thanks for letting us know. This was caused by a missclick by our encapsulation team. I am sorry for the confusion this has caused. I have just corrected this in our system so it will show correctly on your submission tracking page. Thanks for letting us know! Link to comment Share on other sites More sharing options...
acsanchez Posted December 6, 2023 Author Share Posted December 6, 2023 Thank you 😁 Link to comment Share on other sites More sharing options...