Communication 1 1

[NCSpartan81]

What is the best way to communicate with CGC? Haven’t had any luck using the email form a couple times, and I’m just asking simple questions - like about upgrading my membership. 
And, what is a reasonable time to wait for a response? 

[NickiO CS]

Hello @NCSpartan81

Thank you for reaching out to us. We apologize for any delay in responding to your email. We are currently working through a large volume of emails. These emails are handled first received, first helped and we are working to respond as quickly as possible. If you have an urgent inquiry or request, you can reach us at 855-472-3310 via phone or text. Representatives are available Monday through Friday from 8:00 am to 8:00 pm Eastern time. 

If you have any questions, please let us know.