Biggin747 Posted February 6 Share Posted February 6 Hi I had a slab fall and the corner is shattered. When I submit for a reholdering do I leave it as is in the broken holder and let CGC remove it in house? Thanks in advance for the information! Link to comment Share on other sites More sharing options...
Administrator MattM CS Posted February 7 Administrator Share Posted February 7 Hello @Biggin747, Great question! Yes, please leave this book in its broken outer case/inner well for our team to review in-house. If this book arrives removed from its holder, or if the book sustained damage from the drop, it will need to be regraded. I am sorry for the inconvenience. Let us know if you have any other questions! Link to comment Share on other sites More sharing options...