lostboys Posted February 16 Share Posted February 16 I sent in a cracked SS book for reholder w/custom label. The book is in the grading/encapsulation/imaging phase but the comic description does not mention it being a Signature Series book? Is this normal? Thanks. Link to comment Share on other sites More sharing options...
lostboys Posted February 16 Author Share Posted February 16 Updated. All set. Thanks Link to comment Share on other sites More sharing options...
Administrator MattM CS Posted February 19 Administrator Share Posted February 19 Hello! Sorry for the delay and confusion! I am glad everything worked out. Sometimes this information is not added at the receiving stage of the reholder process which will cause the website submission tracking page. Rest assured these reholders will still be returned correctly. If you have any other questions, please let us know. Link to comment Share on other sites More sharing options...
lostboys Posted February 19 Author Share Posted February 19 On 2/19/2024 at 9:21 AM, MattM CS said: Hello! Sorry for the delay and confusion! I am glad everything worked out. Sometimes this information is not added at the receiving stage of the reholder process which will cause the website submission tracking page. Rest assured these reholders will still be returned correctly. If you have any other questions, please let us know. Hello friend. My book is now shown as shipped but there is no grade shown. It actually has the page color where the grade should be. Thanks. Mike Link to comment Share on other sites More sharing options...