dbcn Posted March 4 Share Posted March 4 (edited) I received a book a while back that had some scuffs and scrapes on the slab, so I sent it back in for a Mechanical Error. I received the same book back yesterday, and it still has obvious scuffs and scrapes on it, but when I resubmit for a 2nd ME, the form tells me I can no longer select 'slab damaged in transit' because I received the book over 14 days ago. Can we no longer resubmit damaged slabs for Mechanical Errors more than once? So if the slab we receive after the 1st Mechanical Error is damaged, but no longer eligible to be resubmitted, that leaves the submitter with a damaged slab and no recourse? I'm hoping this is just a website error and not a policy change, as I've had to submit many books in for more than one round of Mechanical Error. Edited March 4 by dbcn Link to comment Share on other sites More sharing options...
Administrator MattM CS Posted March 5 Administrator Share Posted March 5 Hello @dbcn! Sorry for the delay in getting back to you! I was out of the office. Yes, you can resubmit MEs after the initial return. To do this, you will need to use the most recent submission/invoice number the book was returned with followed by the line item number as the certification number. Let me know if you have any other questions. Link to comment Share on other sites More sharing options...
