Is there anyway to have CGC allow you to change where a fedex package is dekivered 0

[batman_fan]

I had a CGC package shipped to me and I cannot get the package.  For everyone else that ships via FedEx I can have my package redirected to a FedEx office and pick it up when I can but for some reason I cant get my CGC package redirected because CGC prohibits this.  Any way to avoid this mess on future submissions?

[MattM CS]

Hello @batman_fan,

Thank you for contacting us. All shipments are a direct signature required with restrictions that do not allow packages to be rerouted or the address changed once they have shipped. These restrictions are in place to protect the security of your returning collectibles and they cannot be removed or amended. However, you may change the address at any time prior to shipment with a written (email) request.  Please note that updating your information on file does not change the shipping address of any orders already in process. A written request (email) is required to change the shipping address on orders in process. 

If a shipment is unable to be delivered after 3 delivery attempts, it will be returned to the sender.  Once a shipment is returned to CGC and processed through our mail queue, we will contact you to confirm the shipping address and make the necessary reshipping arrangements. Changes to the shipping method and/or address are made by replying to the RETURNED SHIPMENT email notice directly. The RETURN SHIPMENT email will be sent to the account holder and the account holder must respond to that email directly to arrange any changes and re-delivery. 

Orders can be shipped to any address of your choosing; a place of business or directly to a FedEx location to be held for pickup.  (Note: FedEx has partnered with Walgreens to offer additional pickup locations. The address for the specific location is required).

If you have any questions, please let us know. Thank you!