Brain Posted April 1 Share Posted April 1 Hello, I am unable to add three cards to the Registry. Each card that I tried to enter was met with the following response: Not sure if the system is down... This card is not in the CGC database. Are you sure that you entered the correct number? Yes Go back We will review this card and you will be notified of the results. Add More Cards Thank you Link to comment Share on other sites More sharing options...
JoshsOddCollection Posted April 1 Share Posted April 1 Can you post one of the certs? Link to comment Share on other sites More sharing options...
SnorlaxCollective Posted April 1 Share Posted April 1 Do the cards show up on the cert lookup tool? Link to comment Share on other sites More sharing options...
TwoYewts Posted April 1 Share Posted April 1 (edited) I have experienced the same scenario. It has been like this since yesterday. I had tried to add some sports cards and I received the same error. The one card that I did not receive the error on was one I had purchased from another registry member. For that card I received the "this belongs to another member, do you still wish to add.." type message. Edited April 1 by TwoYewts Link to comment Share on other sites More sharing options...
TwoYewts Posted April 1 Share Posted April 1 On 4/1/2024 at 2:48 PM, SnorlaxCollective said: Do the cards show up on the cert lookup tool? SC, to answer your question, if you try the cert lookup tool it tells you that the feature is currently unavailable. Been like that since yesterday as far as I can tell also. If you wish to try, here is a card I was trying to add 1401017189170 Link to comment Share on other sites More sharing options...
Administrator CGC Lyndsey Posted April 1 Administrator Share Posted April 1 Hi @Brain and @TwoYewts We are currently working to resolve the issues with adding cards and with the certification look up tool. I apologize for any inconvenience this has caused and I will let you know as soon as I hear back! Link to comment Share on other sites More sharing options...
Administrator CGC Lyndsey Posted April 2 Administrator Share Posted April 2 @Brain @TwoYewts This has been fixed! Link to comment Share on other sites More sharing options...
