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Item shipped but no tracking number
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Started by AltonKroobe,

2 posts in this topic

AltonKroobe

AltonKroobe

Posted
Posted

So I received a shipping notification a few days ago but when I opened the PDF invoice it was lacking a tracking number I also have not been charged for shipping, is this normal? This is my first submission so I'm clueless on how the process is supposed to go.

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AllisonC CS

AllisonC CS

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Hi @AltonKroobe,

Thank you for contacting us. I have sent you an email to get some more information to be able to assist you. You can also look on the submission tracking page for this submission and it should give you the tracking number there.

Please let us know if you have any questions. Thank you!

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