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AllisonC CS

Administrator
  • Posts

    15
  • Joined

  1. Hi @Grimjack60, Thank you for contacting us. Unfortunately, the mailing bags are not something that we sell. We apologize that we are not able to accommodate this request for you. Please let us know if you have any questions.
  2. Hi @Skesis, Thank you for contacting us. I was able to check with the team and they advised that unfortunately, this is not something that we would be able to grade or encapsulate for you. We apologize for the inconvenience. Please let us know if you have any questions.
  3. Hi @webapalooza, Thank you for contacting us. We unfortunately do not yet have a restock date on the shipping kits. We are working closely with our vendor and will work on getting those back in stock as soon as we can! Once the ship kit items are re-stocked, you can still use your discount code to place an order for one at the CCG Store! In the meantime, you can use your own shipping materials to ship your books in a similar manner. It is not required for you to use our shipping kits. We thank you so much for your patience as we work on getting the ship kit items re-stocked as soon as we can for you all. Please let us know if you have any questions.
  4. Hi @TSwift25, Thank you for contacting us. Dan Slott completed his signing at the end of March. If the order is going through pressing will be about 8 weeks from the date it was signed. If the order is not going through pressing it is about 6 weeks. Please note that the turnaround times are estimated, but we try and stay as close to them as possible. Please let us know if you have any concerns.
  5. Hi @I like pie, Unfortunately, there is no wiggle room in the dimensions of the holders. Since this is larger we would not be able to safely encapsulate the movie program. We apologize for the inconvenience. Please let us know if you have any concerns.
  6. Hi @Bernice Ong-Trieu, I checked this order and you sent it in for a Prescreen. This was rejected as the graders determined that it would not meet the grade of your prescreen. Please let us know if you have any questions.
  7. Hello @Vrishnak, Thank you for reaching out. We have received the package at the facility. Please note that the intake process can take upwards of 7-10 business days before the order will reflect within online submission tracking. This should be entered into the system soon for you. Let us know if you have any concerns.
  8. Hello @Commensalism, Thank you for reaching out. Yes, if this meets the criteria above then you can send it in when you decide to. The final decision if it is something we can grade will be determined by the graders once they are able to review it in person. I hope that helps. Let us know if you have any questions.
  9. Hello @PVOG, Thank you for contacting us. Our Elite membership is $299 per year and when you are on auto-renew or decide to upgrade you will get a slight discount on the membership. Let us know if you have any other questions.
  10. Hello @kcm54, Thank you for reaching out. Yes, you would get the second credit added but the previous membership credit will still expire a year from the original sign-up date. For example, if you signed up on 5/15/23 and you decide to upgrade today the first credit will expire on 5/15/24 and your other one will be good until 4/15/25.