Experience with Beachbum Comics? 1 1

[StillOnly25Cents]

pre-ordered a book in early September as a late holiday gift for my daughter (who is a dancer)

https://beachbumcomics.com/products/spider-gwen-annual-1-jeehyung-lee-variant-cgc-9-8?_pos=2&_sid=23d7d670a&_ss=r
 

expected back from CGC date was listed as January 2024

we are now at July 1 and no book from beachbum 

this was not a rare book in any way, how is it with a turnaround time on modern books from CGC of 20 working days that my order would still be in unfulfilled status?

last response to an email from beachbum on 2/1 ……

Sorry for the late reply. We are currently updating the new arrivals section with incoming CGC but this is not one of them. We should have them shortly.

 

 

[Pitboss]

@BeachBum

Always a pleasure to deal with. Hopefully he sees this.

[sd2416]

These kind of posts seem to be popping up on Reddit, FB, and here frequently here lately.  Hope all is well and its just a oversight. 

[DougC]

I purchased roughly 25% of my X-Men (1991) run from Dre and would not hesitate to purchase anything he was personally selling.

His business on the other hand is a different story; I have only had a bad interaction when I ordered until he stepped in to personally reply to emails and send it out. The pre-order slab business can be difficult due to delays on multiple fronts causing business stress that leads to only taking care of those who complain a lot, thus leaving people who are trusting and patient in limbo.

I took a look through multiple sales avenues beachbum uses and they all have the same complaints; late orders & communication.

I do not know his current expenditures or standards for delays but would wholly recommend a destination flag board style page implementation on his website. A single landing page with basic information on expected order date, ship date, signings, and delays to point customers to in your response form email and any email interaction.

Something like this but made by someone with talent:

Of course this involves having a single person responsible for updating the 100s of books in the pre-order queue but should be worth the investment if implemented with some automation and can be used internally to keep items on track (or if your into that kind of thing add story points to items and assign T-Shirt sizes to critical issues).

[Domo Arigato]

On 7/1/2024 at 4:08 PM, Pitboss said:

@BeachBum

Always a pleasure to deal with. Hopefully he sees this.

His last post in here was on February 10, 2020 in this thread.

 

[Pitboss]

On 7/2/2024 at 1:54 AM, Domo Arigato said:

His last post in here was on February 10, 2020 in this thread.

 

I realize that  Sometimes you get an e-mail via a tag.

[Domo Arigato]

On 7/2/2024 at 1:58 AM, Pitboss said:

I realize that  Sometimes you get an e-mail via a tag.

Settle down, Francis.  The link in my first post was screwing up, so I just made another one. 

 

[Pitboss]

On 7/2/2024 at 2:01 AM, Domo Arigato said:

Settle down, Francis.  The link in my first post was screwing up, so I just made another one. 

 

I know 

[Domo Arigato]

On 7/2/2024 at 2:09 AM, Pitboss said:

I know 

Then why'd you go all Faren?

(That's Forum Karen for those that don't know.)

 

[RockMyAmadeus]

[MadGenius]

I have three outstanding pre-orders from July/August of last year. I've been inquiring about them regularly since around January (they were supposed to be arriving in October/November). Dre called me personally to explain the delays in March and that set my mind at ease for a while.

Since then, no books and no responses to my last three emails. Last email correspondence was in April saying the orders would be shipped "soon." I've been ghosted since then.

[RockMyAmadeus]

[RockMyAmadeus]