Simper Fi Posted August 25 Share Posted August 25 Why is my Credit card from Synchrony Bank not being accepted on CGC? Link to comment Share on other sites More sharing options...
Administrator MattM CS Posted August 26 Administrator Share Posted August 26 Hello! Currently CGC only accepts Visa Mastercard and American Express for card payments. Unfortunately, if your card issuer is through another business or company our automated accounting system will be unable to accept this for payment. I am sorry for the inconvenience this may cause. Thanks for your understanding. Regards, Link to comment Share on other sites More sharing options...
Simper Fi Posted August 29 Author Share Posted August 29 But it is a Mastercard! So I should be able to use it. So why is it not accepted? Link to comment Share on other sites More sharing options...
Administrator JuliaJ CS Posted August 29 Administrator Share Posted August 29 Hello @Simper Fi, thank you for your reply. That is odd, and I take it you confirmed that the billing address and contact information were all correct? Link to comment Share on other sites More sharing options...
Simper Fi Posted September 1 Author Share Posted September 1 Sorry been a little busy. Yes, everything is correct and in good standing. I have used the same CC for years on CGC. Now they’re saying that I can’t used my CC because it was issued from Synchrony bank. Link to comment Share on other sites More sharing options...
