KaileeS CS

Hi @waynemel, thank you for contacting CGC. We're so sorry to see the slab was cracked in shipping. Yes, absolutely feel free to send this comic back as a Mechanical Error since it's still within the 2 allowance window. Let me know if you need any help or instructions to send it back. Thank you!

Hi @comicfanboy007, thank you for contacting CGC. We likely would have no way of knowing that the customer had passed away, so if the order was already paid for, we would just ship them back as usual. Alternatively, if the order is still processing or being held for whatever reasons, their family would have to contact us and provide a death certificate for us to release the order after it was finished and paid for. Thank you!

Hi @jnicholas1976, thank you for contacting CGC. That is a really neat back cover! You can try to write on the packing slip/submission form that you'd like to have the back cover encapsulated towards the front of our slabs, though unfortunately, I don't think my team will likely accommodate the request. Hopefully they are able to though!

Hi@TIBO1, I checked with my supervisor and we do not have any official instructions available yet for submitting to the Munich office. It is currently something we're working on, but at the moment, we are not allowing submissions to be shipped there quite *yet*. Please kindly check back again, as we'll most likely make a big announcement once we are officially allowing submissions to be sent to the Munich office. Thank you SO much for your patience!

Hello again @Chris Dimassi, my team has notified me that they plan to have the Bowman Draft 2022 set in the system by end of this week, so you should be able to find your cards in our OSF after Friday. Thank you again!

Hi @Chris Dimassi! As MattM said, unfortunately if you do not see your card in the system, you would either need to add it manually via the "I Can't Find My Card" option, or alternatively wait until these sets have been added. We understand that this may be frustrating that the cards are not in the system immediately, but we are constantly adding new sets to our database. It is very likely that your sets will be added shortly. Thank you so much for your patience in the meantime!

Hi @TIBO1! I'm not sure if we're accepting submissions at the Munich office quite yet. I'm inquiring with my supervisor now and will get back to you once I receive a response.

Hi @micky 8! Thank you for contacting CSG. We don't sell CSG Hoodies outright, but we do give them out during our giveaway promotions and at shows we attend. Feel free to pick one up at one of the events next time we see you!