If you look at the bigger picture that was his business relationship with this company that turned on him it was thousands of dollars.
Even as a business you have to look at the whole monetary relationship every now and then and make a reassessment. In this case mycomicshop.com made a one and we need to make it known to them , by email, if they are too stupid to come to this forum.
Yeah, I can't begin to fathom how he built a business as big as Lone Star, with this kind of business sense.
I know that if I had someone who was selling me $1200 of books a year for credit (no money out of my pocket). And then I was selling those books for a 30% profit (and covering the 10-20% overhead) ($360 profit), and then he in turn, was buying another $1200 in product from me with the credit. Thus yielding me another $360 in profit on those sales.
So I have now made $720 because of this customer. Even if they return a batch of books every month for misgrade, and I have to eat $5 a month in return shipping, I would gladly still have them as a customer because I would still be making $660 in profit from them, ALL WITH NO MONEY OUT OF MY POCKET!
I was a cash cow for them. I didn't really t rack how much I traded very well, but I think it would be safe to say it was $1200-$2000 per year in trade credit.
Again, it just blows my mind that he can have a succesful business with this approach. Maybe if you were a customer who placed one order a year for $3, and every time returned your item and wanted a $3 shipping credit. Maybe if a customer is doing this chronically and you are losing money. Maybe then you ask them to go elsewhere. But not when they are a cash cow...
Shakespear:
I've known Buddy Saunders for 25 years. He's a great retailer. His stores have a wide and deep stock of new comics and tries to be fair regarding back issues.
Selling back issues via mail order is a very difficult way to make a living. Because so many sales are low-priced bulk copies, many errors can be made. They try to be accurate, but they know mistakes will happen.
Aggravation has a price and clearly you've reached that threshold with him. Buddy has made a business decision that YOUR business isn't worth it.
It's nothing personal. You just hit the limit.
And Buddy couldn't care less what anyone on this board thinks.
As I said before. Time to move on.
--Gary