Not sure if fraudulent, corrupt, or criminal are the right words. Corrupt is subjective, so maybe. It is b.s. though .. "Same city, good enough".... I assume where it was delivered was not your old address? This is a definite clusterphuck. Does the lack of a box, if you track this down, with the pics kill your claim? It seems nuts that USPS requires a seller to force the buyer to ship back the box (will the box and slab fit in a USPS box?) For the seller to collect on insurance they paid for. otoh, were I a buyer who shipped back a return using the label given I would not accept being out $650 just because USPS f-ed up again. Clusterphuck all around. I put a cardboard sammich around slabs and then bubble wrap. Dunno if that would have helped here.