RoLaren

Bulk Submission - 30 Marvel sketch cards

Stated turnaround time for bulk as of received date - 50 days

Received - 6/13/24
Scheduled for Grading - 7/9/24
Grading/Encapsulation/Imaging - 7/25/24
Quality Control / Finalized - 7/26/24
Shipped - 7/31/24

Much faster than expected. 

On 7/26/2024 at 10:57 AM, KaileeS CS said:

Hello @RoLaren, I have sent your message to my team and will have someone check on those lines for you. You may see the status move "backward" as this is reviewed and corrected.

Please let us know if you need help with anything else. Thank you!

Thank you!

On 7/23/2024 at 12:10 PM, JuliaJ CS said:

Hello @RoLaren, thank you for following up with us. Happy to help! This submission hasn't been graded yet, so the descriptions have not been finalized. If you see the submission move into the next status online and you still feel there is an error, please feel free to follow up with us! Thanks again and have a great day!

@JuliaJ CS, Thanks for the response! My submission has moved to the next status, and the card descriptions have not changed, I think there are multiple errors (see my last post).

Could you please check on this for me?

Thanks,
Brad

On 7/10/2024 at 10:00 AM, KaileeS CS said:

Hello @RoLaren, thank you for contacting us. Hope you are doing well! This is a normal placeholder description for cards we have not yet graded or need to do additional research on. Once the cards move to grading, these descriptions should be updated as long as we can indeed grade them.

Please let us know if you have any additional questions. Thank you!

@KaileeS CS I have another few questions about this same submission.

Submission #1401035782
Order #CGC5729663117

All the cards descriptions have been filled out on the submission tracking page, and there are a few errors I think:

Line Item 012 - The set in the description is not correct. This card is not from 1997, I think it's from 2017.
Line Item 022 - The description still says card is ineligible
Line Item 024 - There is no sketch artist listed in the description
Line Item 025 - The description still says card is ineligible

Kailee, can you please check on these for me? I know these sketch cards are tricky to classify and find accurate descriptions for. I am just trying to prevent being put in the position of receiving this return and seeing that some of the labels are wrong, and having to send some slabs back to CGC to be fixed.

Thank you for your help!
Brad

Thank you for the response!

Hey CGC,

My order status was changed to "Scheduled for Grading" today, and two of the line items are showing messages that read: "CGC Cards INELIGIBLE TYPE - | English"

Could you please research this and let me know if these cards are in fact ineligible for grading? And if so, why? They were pack pulled artist sketch cards like all the other cards in my submission, so I don't understand why these two specifically would cause issues.

I'm attaching a screenshot of my submission tracking page.

Submission #1401035782
Order #CGC5729663117

Thank you for your help!

CGC's pop report has been a mess ever since the switchover to the new labels.

Many Marvel cards can't be found in it at all. It's very frustrating.

The following cert numbers are not in the pop. @CGCRyan could you check on these please?

1401005577001
1401005577002
1401005577003
1401005577004
1401005577005
1401005577006
1401005577007
1401005577008
1401005577009
1401005577010
1401005577011
1401005577012
1401005577013
1401005577014
1401005577015
1401005577016
1401005577017
1401005577018
1401005577019
1401005577020

Hey, I'm wondering if CGC will grade ITCC (Indonesia Trading Card Collectors) sketch cards? ITCC Series II cards, for example. I'm attaching a pic of the back of one of these cards.

On 8/10/2023 at 8:58 AM, KaileeS CS said:

Hello @RoLaren, I checked your invoice now, and all cards except for line 3 are in the census. You have to go to the actual census page to see them listed though. I will see if my team can get line 3 into the census for you.

Hello @Fiacs0.o, we do not take photos or list grades on reholder orders since the certificate numbers remain the same. All details about the cards can be found on their original certificate numbers.

Please let us know if you need help with anything else. Thank you!

Hey @KaileeS CS,

The pop report is still really screwed up. Line 3 of submission # 4287228 still isn't in the pop. Also, the card I'm attaching a picture of isn't in the pop either.

Will these cards be added to the pop eventually? Or will the pop always be missing cards?

On 7/27/2023 at 9:04 AM, KaileeS CS said:

Hello @RoLaren, the census is updated every Wednesday, but it may vary depend on when your order was shipped. Feel free to reach out to us via email if you don't see your card in the census after this coming Wednesday.

Please let us know if you need help with anything else. Thank you!

@KaileeS CS The cards in submission # 4287228 still are not in the pop report. It has been 3 weeks since this order shipped. Can you please check into this?

@NickiO CS,

Do you have an answer for my question above?

Thanks

On 7/23/2023 at 10:33 AM, NickiO CS said:

Hello @RoLaren, 

Thank you for reaching out to us. We are aware of these issues and are working to resolve any incorrectly displayed cards, as we complete the transition to the updated grading scale. We appreciate your patience while we work to address these issues. 

If you have any other questions, please let us know. 

Thank you for the response.

One more question - how long does it take cards to show up in the pop report after they're graded? The same submission I referenced a card from above, submission 4287228, has already been delivered to me according to tracking. Yet the cards in that submission still aren't in the pop.

Hey CGC,

Since changes have taken effect, there seem to be issues with your pop report. Are you aware of these issues and attempting to fix them?

Take Umbreon V 189 from Evolving Skies for example. I'm attaching screenshots of its pop report. There are supposed to be 43 pristine 10s and 363 gem mint 10s. When I click on each though for a breakdown, the total for each grade says 109 graded. Many of the cards showing up in the pristine pop, based on sub grades, would not be pristine 10s and should not be in that pop.

On 6/5/2023 at 10:58 AM, NickiO CS said:

@HomeGrownPoke1,

Grading calculations are complex and are best reviewed on a per-card basis. Due to the proprietary nature of our processes, I cannot provide a breakdown of all rules that relate to how subgrades affect a card's final grade. The first thing to remember is that the final grade is not an average. A card's overall grade can be up to 1 point higher than the lowest subgrade. However, once you are above 8, in most cases, it will have an overall grade no higher than 0.5 point higher than the lowest subgrade. There are some exceptions based on which subgrade receives the lowest grade. 

If you have any other questions, please let us know. 

Hello @NickiO CS,

Is there a reason it's so secretive? 

To my knowledge BGS is fully transparent about how their sub grades are used to calculate overall grades. It would benefit CGC to also be fully transparent so their customers understand why their cards are receiving the grades they do.

Are you at liberty to share the exceptions you mentioned above?

On 5/31/2023 at 1:07 PM, cyclonus11 said:

It's not supposed to be the average of the two lowest scores, rounded down?

That formula wouldn't work, given this:

I had a card graded today that received an overall grade that is 1 point higher than the lowest sub grade.

Based on what I've seen, the OP's card should have graded an overall 8.5.

I would like to ask about sketch cards and how the grading process works for these given the unique nature of these types of cards. They are heavily handled by the artist, and I would think that grades for them would be lower on average than they appear to be in the pop report. Marvel Metal 2022 artist sketch cards are almost all 8.5 or better.

A few questions:

1) Could you provide any clarity on how graders grade these cards?

2) Does ink bleed through affect surface grades? I am attaching two pictures of cards where the ink has bled through from the front of the cards to the back. One is graded by CGC and received an 8. These are not my cards, but I'm interested because I'll be grading some sketch cards in the future if I can better understand the process. It would seem to me like any surface issues caused by the mediums in which the artists used to put the art on the cards should not negatively impact the grades of these cards, but I'm wondering if CGC disagrees and docks for something like ink bleed through.

3) How do graders differentiate between surface damage caused by the artist during the drawing process and surface damage that might come after that's not caused by the artist? Unless it's something obvious that would affect the grade, like a dent or a crease, how are minor surface flaws handled? Is CGC in general more lenient when grading these cards?

4) How is centering determined? Especially for sketch cards that have no borders printed on, like the Marvel Metal 2022 sketch cards.

Corner damage and edge wear are more self explanatory.  

Thanks for any insight you can provide!

On 4/12/2023 at 9:05 AM, NickiO CS said:

Hello @RoLaren, 

Thank you for the feedback. I will gladly share this with our grading and management teams. 

Have a great day!

Thank you!

On 3/29/2023 at 8:27 AM, NickiO CS said:

I am sorry, but we do not offer the option to screen the card for a minimum grade before cracking it out.

You have a Crossover option for "same grade or higher."

Doesn't that mean you have to screen the card before cracking it out?

On 3/29/2023 at 8:27 AM, NickiO CS said:

Hello @Youey, 

Thank you for reaching out to us. If you would like to have subgrades added to your card, you can submit it for regrading. When we receive the card, it will be cracked-out of its holder and graded as raw card. I am sorry, but we do not offer the option to screen the card for a minimum grade before cracking it out. The service fees will be the grading fee according to the tier chosen and the subgrade fee of $5.00. 

If you have any other questions, please let us know. 

@KaileeS CS and @NickiO CS

Just a friendly suggestion, CGC needs a process better than the current one for customers wishing to add subgrades to their labels.

It's like CGC is not willing to honor their previously given grades. 

BGS, the other company that offers subgrades, will add subgrades to a label for the cost of grading without "regrading the card as though it's raw." They will honor the previously given grade. It's a very strange stance for CGC to take, to not honor their previously given grades for repeat customers who are asking for a service that should be very easy for CGC to preform. CGC is discouraging customers from giving them repeat business.

Something else to consider: the vast majority of CGC labels out there don't have subgrades. Customers are choosing not to get them because $15 is too steep a price to pay - as another poster said - for some extra ink on a label. BGS offers subgrades for a lower price. CGC used to as well before raising the price from $10 to $15. 

CGC should be encouraging customers to opt for subgrades, not discouraging them from doing so as they are now.

Could you please share this feedback with your internal team?

I sent mine back to CGC to fix the labels. I should be getting them back soon and will be posting on Insta in the coming weeks. I'll be sure to tag CGC Trading Cards so hopefully people will be able to see them if they look under the "tagged" section on CGC's page.

Is there any update on this?

Thanks

My submission was received by CGC on 10/7/22, and there has been no movement. Granted it was trading cards, but still early.

Kinda frustrating. 

Has anyone heard when Todd will be back in house for his next stint of signing? Should be sometime this month right?

On 12/8/2022 at 11:31 PM, RoLaren said:

 

 

@MattM CS Are trading cards in the queue alongside comics? I ask because my cards order was received on 10/7, and it looks like some comic book submissions received after that have jumped ahead of my cards in the queue. 

Thanks

@MattM CS, Did you see my question above?