jlrangers21

Modern Slow Boat (10 books) & Modern Slow Boat with Custom Label (10 books).  Shipped in same box   Changed statuses very close in time. 

Delivered: 2/29

Box Open/Charged: 3/4

GEI: 3/8

GQC: 3/12

Shipped: 3/12

On 1/2/2024 at 12:08 PM, Stefan_W said:

I just spoke with a customer service rep at CGC to get a sense of how long this will take to get to the shipping stage where I can see the grades. He indicated it could be a couple of weeks, which means that whatever backlog they had at the encapsulation stage is still there. Just sharing this info for those who are waiting and hitting the F5 key. 

Having said all of this, time estimates are almost always cautious which is completely understandable.    

That seems a bit long.  But they told me last week they are out of custom labels.  Maybe the label shortage is more widespread.  Not sure. 

On 1/2/2024 at 11:30 AM, DougC said:

Jim Lee signatures shipped today 1/2

• X-Men #11 Second Print 9.8 SS
• Marvel Age #104 9.8 SS

Still no movement on remarq/sketch

Still no movement on CCS

Not sure if this helps, but my Jim Lee was at CCS until Friday.  I believe the signing was 11/28/23, so it missed the 2 week expedited turn time by a bit.  

On 12/29/2023 at 8:52 AM, workingdog said:

Hi,

I have two Fast Track Modern submissions (from 11/22) which have been sitting in G/QC since last Wednesday (12/20).  Touched base with Customer Service to try and find out why they haven't shipped yet.  I was told they will most likely ship on Tuesday, 1/2.

No one plays a game of "Keep Away" better than CGC.

Do you have Custom labels?  I was told one of mine is held up waiting on the labels. 

On 12/19/2023 at 12:22 PM, trademarkcomics said:

Thank you for easing my mind. My worry was some hacker wiped CGC's servers...

It is when we are pumping F5 and CGC is like let’s mess with these guys…. Shut it down. Hahaha.  

Modern (10 Books) Slow Boat

Delivered: 11/17/23

SFG: 11/22/23

GEI: 12/13/23

GQC: 12/19/23

Shipped: 12/19/23

On 12/18/2023 at 7:36 AM, DougC said:

One submission (of three) for the Jim Lee in house signing moved to G/E/I as of this morning.

Nice!  I did pressing on mine, so waiting for CCS.  Pumped to get this one back whenever it comes.  

On 12/14/2023 at 12:14 PM, FigaroToe said:

Wow both of my GEI submissions went to G/QC this morning. Both were pre-screen 9.8. 

 

Sidenote: does anyone who does pre-screens look at the charge you get and try to estimate how many rejects there will be?

 

If I remember correctly, once it’s in GQC you can look at the submission.  If it doesn’t say Modern or Universal as the category I believe that book is a miss.  I haven’t done a prescreen in so long I forget.  The charge amount works too.  Although twice I was just charged the full amount.   Once, I actually went 25/25, but the other time they said we put the rest as a credit on your account, what’s the problem.  So that was weird that time I got charged for all of them.  

HIGH Value Sub (1 Book)

Delivered: 11/17/23

SFG: 11/22/23

GEI: 11/28/23

GQC: 11/30/23

Shipped: 12/13/23

I called last week to ask if there was an issue as I’m not used to seeing GQC for a week and I was never charged.   They said it was completed, but on hold for payment.  I said please charge me then, which the rep did while I was on the phone.   I was told it should ship out in a 1-3 days, but it ended up taking 5 business days   

Confusing situation as they always just charge me when the box is opened or at GEI.   I am not entirely sure the explanation I was given about being on hold for payment is accurate. Maybe I should of called sooner when I wasn’t charged at GEI.  But also why was I not contacted for payment then, which I had them run the card on the invoice too. Oh well.  On its way home and got the grade I estimated.  

On 12/11/2023 at 1:36 PM, trademarkcomics said:

On 12/11/2023 at 12:47 PM, Nsschenks said:

Most likely. The rep didn’t sound terribly optimistic (just that I was ‘moving through the queue’), but I didn’t press. I’m sure they’re stressed out enough as it is. Doing a move right after NYCC and right before the holidays must be a nightmare.

I’ve called twice on one that has been graded since 11/2.  Both reps I’ve spoke with have no good answer other than the move.  I’ve tried to ask shouldn’t stuff that got pushed aside be moved ahead, but it sounds like it’s slab whatever is in front of you.  I’ll give them the benefit of the doubt, I feel like the move didn’t go as planned for whatever reason.  It’s easy for me to sit back and judge after the fact.  That’s why the increased turn time on Moderns make me feel like they are admitting there is a delay they are still working through.
 

(So I guess it’s not all Greggy )     I actually really appreciate your updates.  Lot of information when you have several subs and it’s interesting how they move different. 

On 12/11/2023 at 10:30 AM, Nsschenks said:

Modern is a disaster right now (compared to rest of 2023–I know it used to be far worse). They finally pushed back the expected TAT on their page to 25 days.

That actually makes me feel better.   Like acknowledge it is back up for whatever reason.   Or maybe it was all Greggy that backed it up 5 days.

On 11/29/2023 at 3:41 PM, seanlinc said:

Small vintage submission received 11/7 was in GEI for almost 2 weeks then went straight to shipped today 👍

Nice!   I am hoping that happens for me this week too.   Thanks for sharing. 

On 11/28/2023 at 8:32 AM, CGC Mike said:

Outside of some unboxing/re-arranging, the move should be completed.  

Thanks Mike! If only I could like the post too. 😂

On 11/27/2023 at 8:38 PM, CGC Mike said:

Thank you for understanding.  I will say that I feel the in house move we have been doing is going to improve things.

Is the move completed? If you can share that information.  I thought things were running fairly smoothly just prior to NYCC personally, but that’s not to say improvements can’t be made either. 

On 11/20/2023 at 1:27 PM, captainzombie said:

I've had several sitting in GEI for over a week now and considering its a holiday week, hoping these get sent out at least next week.

I called Friday and was told things should be moving this week and next week like normal.  The possible move was not confirmed by the rep I spoke with, but CGC Mike’s comment above seems clear.  That being said the rep seemed surprised when she looked up the order and said they were graded 11/2 and not slabbed.   Hopefully if it was the move or NYCC and things are almost normal again.  We have all become accustomed to the quicker speeds lately and being stuck in GEI is no fun when you’re so close.  But I don’t want to go bad to the old days of months so it’s still not all that bad.  

On 11/14/2023 at 11:06 AM, sd2416 said:

Thank you

Good luck and thanks for sharing.  This inhouse move might explain the delay in mine since I hit GEI and stayed there since 11/2 I believe.  But I’m just outside of the TAT and I was pretty sure NYCC threw a lot at them so things aren’t that bad for me.  About to send another order today too.  

I am missing Greggy’s mass updates with his 25 orders there.  So much info in one screenshot.  😂

On 11/9/2023 at 6:56 PM, ADAMANTIUM said:

huh they used too.

OR they did for mine, maybe not, but you did it correctly to see is all I can say, glad you believe to have found it regardless

 

This is so weird.  It’s been there for all my recent books since they turned it on for me too.  Maybe it was sent in before they included imaging for free on the Verify Cert page.  

On 11/7/2023 at 5:26 PM, Le Chat Noir said:

LFG!!!

Going to peak at the Remarque with the new imaging available right away or wait for the real thing? 

On 11/1/2023 at 2:05 PM, Chokedbyhalo said:

Yeah my order has been sitting in SFG since 10/13. Wish there was a counter or something showing your place in line or something. That would be a lot more helpful than just showing the same status for the last week and a half. This is my first submission order ever so I'm double paranoid/nervous lol.

Mine ended up going GEI yesterday.   You may be close.  Good luck!

Has anyone had anything go to GEI lately?  I have a modern slow boat that was SFG 10/11 but nothing as of yet.  I am thinking NYCC Unlimited Value, High Value, Fast Track Submissions and maybe some of the NYCC signings have caused a temporary blip.  There were actually a lot of NYCC in-house signings if I recall.  

On 10/31/2023 at 2:53 PM, Gaard said:

It seems like the majority of MEs these days are within the 14 day cut-off. I would think this would prevent any problems with replacing any custom labels.

I honestly believe it has to do with the tracking and accounting of them for licensing purposes.  I know they tell me they are preprinted in limited quantities.  However, it is hard to imagine some scenario where they are running low and they get a flood of new submissions requesting that label and simultaneously a lot of ME’s for that label.  Back to my point, it’s just easier to track when one is sold in the submission form and the ME form doesn’t have that option.  

On 10/31/2023 at 9:34 AM, dta151 said:

It changed to shipped when I waken up. What does quality control do? How can they mess up something this simple, multiple times? This was my best comic, my favorite amazing Spider-Man #300 I was gonna display it and I really wanted that label but I do not want to have to send it back and worry about it again. Only my 2nd submission ever might be my last. 😭

I called and Mechanical Errors in general do not get custom labels again.  With the quantities, retired labels, etc… it’s just not something in the process.  Since I was unaware of this they were kind enough to refund my $5 I paid for it originally.   Good to know, but not the best answer for Mechanical Error issues in general.  Essentially you have to choose to live with the Mechanical Error or pay for a Re-holder with label.  I bet if you called ahead and said you want an account credit to cover the majority of the Reholder they would be helpful.   Customer service has been top notch lately, this is just a policy thing with labels and Mechanical Errors, which I understand is out of the Customer service folks control.  

On 10/30/2023 at 7:22 PM, dta151 said:

I just checked and my book is in G/QC and so I went with the old cert# to see the image and it is not in a case with my custom label anymore. What can I do to make sure they don't send it to me like that with the wrong label?

This literally just happened to me.  I am going to call tomorrow.   At this point I’m not sure if I just want my $5 back or to go through the whole ME process again.   Maybe if you call tomorrow you can get it halted and changed before shipping. 

On 10/25/2023 at 12:26 PM, Crowzilla said:

You guys are crushing me.

I've had an Unlimited Value submission in scheduled for grading since 10/10

 

Oh.  You are not going to like my Unlimited Value then.  Separate box.   I don’t know if can be sent with ME.   

Delivered: 10/9/23

SFG: 10/11/23

GEI: 10/11/23

GQC: 10/13/23

Shipped : 10/16/23 (Was boxed and could see grade 10/13/23, but not grabbed by FedEx until 10/16/23.  

Got the grade it needed too.