Habby2324

4 hours ago, Steppenwolfscomics said:

I have a comic in a PGX slab that I’m planning on sending to CCS for pressing and then grading by CGC. Can I send the whole slab in or do I need to break it out of its case? 

Hi there, yes you can send the entire slab to us if you wish. We have a slab cracking fee of $5.

31 minutes ago, SunMojo said:

Hello, so if submissions must be received before Feb 15, what day is the actual signing event?

Each signing is different and we like to make sure we have enough time to receive all the books and have them ready for the signing. We need at least 10-14 days before a signing to ensure we get everything ready. 

1 hour ago, Warlord7 said:

Hello,

My shipment was received by CGC on Jan 4, 2021.  How long will it take for the shipment to show up online?

Hi there, was your comic received or delivered on Jan 4?

12 hours ago, Rollinrebel said:

Not sure if it’s okay to post this here but I’m new to all this, and didn’t want to start a new topic.

Is it possible to change from a Remarque signing to signing once CGC has possession of my books?? They were received on Jan 11 and will be pressed it that makes up time to make a change.

Thanks for your help!

Hello! If you wish to change your submission details please contact our customer service team at service@cgccomics.com they will be able to further assist you with this.

6 hours ago, Phrawst said:

Follow up question on this subject. Does a window bag still need to be included in the package if we're sending in a slab to be cracked and signed?

Hello! No, if a book is coming in already slabbed for a signing we will crack it, and then place it onto a board, and then into window bag.

On 1/16/2021 at 10:41 PM, CrashHaxor said:

If I have an already graded Signature Series book and I submit it for a private signing does the original signature on the book stay verified

Hello, if the book was already verified by us and is currently encapsulated as a CGC Signature Series book then it can still retain that as long as it is shipped to us STILL encapsulated. We charge a $5 cracking fee. Please note, we can not guarantee the same grade after it has been cracked. Hope this helps.  

On 1/17/2021 at 1:20 PM, babs_stuff123 said:

Hi 

i am a new member i have received my packet but no packing slip 

how can i get or print one

thanks Roy Maxey

Hello! You will get a confirmation with your packing slip emailed to you after your order has been submitted. So, if you forgot to print it out in the online form it will take a few minutes but it will get emailed to you. If you have any additional problems you can email our customer service team at service@cgccomics.com

4 hours ago, Jason Lasiter said:

How is this not caught before sending out?! 5 months I waited for these books! A piece of the case just floating in the front side of the book.  Moving around to, could possibly damage the book? 

I'm terribly sorry this happened! You can contact our customer service team at submissions@cgccomics.com, send them this info, and they will get your set up for a free reholder (we will cover all the shipping as well). Again, so sorry it arrived that way.

5 minutes ago, Nellis4 said:

I have heard and seen that some people have submitted as normal comic and some submit as magazine? Which is the correct tier. I am referring to the normal issue 1 and not the ashcan. 

Hello! Last Ronin must be submitted as a Magazine due to its length. Our comic slab has a max comic height of 10.5" and Last Ronin is 11". Thanks for the message!

4 hours ago, Jokens said:

Hello. I have a package that shows delivered by fedex on 1/4, but has not been received in your system yet. This is my first time submitting so I am not sure if that is a normal time or not. Order number is CGC3055777850. Thanks for the help!

 

 

Hi there, no need to worry. We are running a few weeks behind on mail (still catching up with the holiday mail lag). 

10 minutes ago, yaboypat said:

I just joined CGC and I have a graded comic that I recently purchased. The holder has a crack at the bottom corner so I want to re-holder it. I just need to know where on this site I can choose to re-holder the comic.

Hello! All you have to do is log on to the online form with your CGC account info (you'll need a paid account if you don't already have one), and once you make it to the first page of the submission page you will see a REHOLDER option like attached.

1 hour ago, Gunslinger0976 said:

Sorry if its been asked.. what address do I send my comics to to get graded once they've been packed??

Hi there! It's kind of hidden on our site, I know. But if you go to Contact Us at the bottom you can find the shipping addresses.

FedEx or UPS:
5501 Communications Parkway
Sarasota, FL 34240

Certified Guaranty Company, LLC
P.O. Box 4738
Sarasota, FL 34230
United States

32 minutes ago, Chicago1980 said:

Just looking for a current turnaround time for signature series comics

Hi there! For the CGC In-House Private Signings we strive for 3 weeks for grading and 6 weeks for grading and CCS pressing after the signing has completed. You can find these times written in the articles for every signing (kind of hidden, I know). Thanks for asking!

35 minutes ago, Diamond5119 said:

Good day all,

I know CGC sales their window bags. I saw today that I HAD to send my comics in a window bags to get them signed. Can I make my own window bags? Are the regular bags and boards that I use at home (same as my LCS) considered window bags?

Living in Canada, I doubt that if I order the CGC window bags, I received them with enough time to send my comics to be graded and signed for the events

Thanks.

Hi there! You most certainly can create your own window bag and many do just that. We offer them for sale for those that wish not to create their own. Just remember if you make your own make sure your window is large enough for the artist to sign in the area you have. I am sure there are many videos on best practices on how to make your own window bags. Good luck and thanks for the message!

46 minutes ago, Habby2324 said:

Was this for a signing?

Whoops! Sorry, I'm from the comic side and didn't double check the board I was replying to. Apologize for the confusion!

1 hour ago, alohaboyz said:

i have a 10/28 still "scheduled for grading" .   duh

Was this for a signing?

On 12/1/2020 at 5:20 PM, Habby2324 said:

 

 

Not to confuse matters ... but with Ronin #2 dropping soon we thought it would be best to move BACK the deadline a bit for this signing. You now have until Monday, February 15 to submit for the Kevin Eastman & Ben Bishop signing. Sorry for the confusion but hopefully this extra time is helpful! Thanks!

https://www.cgccomics.com/news/article/8720/

38 minutes ago, buddy2 said:

Is there an issue?   When I click on ANY of my submission numbers that are Finalized/Imaged/Shipped I no longer see my grades/grading notes instead I get a message

"Details not found. If you've entered a valid submission number, details will be available when the submission is at the "Scheduled for Grading" status."

Thank You

 

Hi there! Yes, we are in the middle of fixing this glitch. We hope to have it up and running shortly! Thanks for the note.

On 12/28/2020 at 8:39 PM, CJ Hamilton said:

Having an issue with the Knull custom label not showing for King in Black #1, both for the Premiere Variant and the Nauck Variant. I have submitted a seperate comment to cgc but would like to post this on the boards if anyone else is having this issue? Any suggestions with browser? I tried both Microsoft Edge and Google Chrome and neither would show the Knull custom label.

Getting nervous as the deadline is approaching. I have to send Express anyways so I have a few more days before the panic starts to set in.

Any help is appreciated! 

This should be resolved! Thanks for letting us know you were having problems.

12 hours ago, CJ Hamilton said:

Having an issue with the Knull custom label not showing for King in Black #1, both for the Premiere Variant and the Nauck Variant. I have submitted a seperate comment to cgc but would like to post this on the boards if anyone else is having this issue? Any suggestions with browser? I tried both Microsoft Edge and Google Chrome and neither would show the Knull custom label.

Getting nervous as the deadline is approaching. I have to send Express anyways so I have a few more days before the panic starts to set in.

Any help is appreciated! 

Let me see if I can get this fixed! Standby

11 hours ago, Ghostriderdave said:

This may be a stupid question, I've obviously never had my comic books graded before. In options I only see modern, what do you select for books older than 1975?

Hello! We have several tiers based on age and value of the book. Check out our Services and Fees page to see the full list of tiers, the value covered by each (how much your book is worth) and price to grade. https://www.cgccomics.com/submit/services-fees/cgc-grading/

Also, once you start to go through the online submission form it will guide you into the options automatically. Hope this helps!

On 12/23/2020 at 9:58 AM, Julian Stovall said:

Hello! I am a first time submitter and had a few questions. I have looked through the website and may be missing the information, but is there a breakdown of what the tier levels mean? The Modern, Value, and Economy tiers to be specific. 

As far as tracking my submissions - will the status be updated in the submission tracking as the comics move to the next part of the grading process? I assume the received step is the longest one, but what is the time frame like after the comics have been received to when they are finished? I understand that turnaround times can vary day to day, just looking for an approximate. 

Thank you! 

Thanks for the note. The easiest way to learn more about the tiers is to view our Service and Fees page. Our tiers are based on age and value of the book. For instance, if you book was published in 1986, its age would be considered MODERN but if the value is over $200, then it would need to fit in one of the higher value tiers like Economy which covers books valued up to $400. If your book comes in and we find that you under-valued your book we will move it to the correct tier to ensure it has the correct insurance applied to it while it's in our care.

As far as tracking is concerned, you are correct our system does not give a clear view into what process it is going through UNTIL it hits grading -- and yes, receiving is the longest. For instance, if you submitted for pressing and grading, you would still see your book under "RECEIVED" while going through pressing, but then when it's done with Pressing it would change to "READY FOR GRADING" and then it moves fairly quickly after that. I hope this helps some.

https://www.cgccomics.com/submit/services-fees/cgc-grading/

On 12/26/2020 at 1:06 PM, shanephelps said:

I have a Time Magazine from July 25, 1969.  It is the issue with Neil Armstrong on the cover.  Can CGC grade this?  If so, do i submit it as a magazine (I was concerned that the Magazine submission was only for magazine-size comics.  Thanks.

Hi there! Yes, we grade magazines.  We have maximum size that fits in our holders but we have graded many Times magazines. The max size for magazines is 8 7/8" x 11 1/2" and 1/2" thick. You can learn more here: https://www.cgccomics.com/submit/collectibles-we-grade/

11 hours ago, Nick D'Esposito said:

Hi I’m new to this but I’m 2019 I got venom 3 3rd printing signed my Donny Cates with no witness. Now I want to get it signe by Ryan. Will my book be a yellow label or a blue. Will they count Donny signature. Thanks for your help.

Hi there! Great question. If you send your book in for Ryan Stegman to sign it for our upcoming In-House Private signing and you have the book already signed but was not witnessed it will receive a green/yellow label. You can learn more about our labels here https://www.cgccomics.com/grading/labels/