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current turn around rates at CGC
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27,163 posts in this topic

Thanks,  I swore I wasn't going tonuse. Cgc again but the JSA acquisition has me intrigued plus I haven't used my memeber credits yet lol

 

I started worrying when it was even shown as received even though tracking sasy delivered.  

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On 6/18/2024 at 1:27 PM, greggy said:

@joeypost

What's up?

Books were hand delivered to CGC on 6/7. Some were UV written all over the box. Seems dropping off books is like going into chic-fil-a to order a meal these days. Drive through and app orders get first priority. 

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On 6/20/2024 at 9:51 AM, Ninja0215 said:

I can't imagine what the hold up is for just getting orders checked to the dashboards. O.o 

 

I know it's convention season but :tonofbricks:

Half of CGC’s staff was at Heroes. I was hoping dropping off would speed things up (it usually does) but not this time. I still need to call as I have UV books sitting in a labeled box for almost two weeks. 

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On 6/20/2024 at 12:53 PM, joeypost said:

Half of CGC’s staff was at Heroes. I was hoping dropping off would speed things up (it usually does) but not this time. I still need to call as I have UV books sitting in a labeled box for almost two weeks. 

Ahhh, that makes sense. No rush on these at all but it's been awhile since I had to wait on subs hitting the dash. 

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On 6/17/2024 at 4:48 PM, Still Only 20¢ said:

Thanks, I'll call them tomorrow...

So I called them tomorrow, which was Tues the 18th.  I had a poor interaction with the CS person who was basically dismissive of my concerns about the shipment not being received when other shipments received in the similar timeline had been.  CGC sent me a feedback request, and on Wed am the 19th I left poor feedback.  Within a couple of hours, I received a more positive message from the CS person, and just before noon my package showed up as received.

1 Book Mechanical Error Submission
2024-06-06    Delivered to CGC/CGC Scanned Delivery
2024-06-19    CGC Received/SFG

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On 5/21/2024 at 6:41 AM, NY Roadkill said:

From CGC:

The signing for Terry Austin had completed back in March, however due to scheduling issues Chris Claremont was unable to sign submissions until this month, and the signing for all books waiting on Chris was completed in the first week of May. From the signing for both signees being completed, any submission sent in for this event has a 6-8 week turnaround time for pressing and grading, before it's sent back to you.

Finally went to SFG on 6/20/24

 

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On 6/6/2024 at 11:49 AM, Nschenks said:

High Value (1 book)--> CCS+JSA
- Mailed: 5/9/24
- Delivered: 5/13/24 (confirmed in system on 5/14/24)
- Received at CCS: 5/29/24
- CCS in Progress: 6/6/24 (UPDATED)

Unlimited Value (1 book)--> Grade only
- Mailed: 5/20/24
- Delivered: 5/22/24 (confirmed in system on 5/22/24)
- Received+SFG: 5/24/24
- GEI: 5/24/24
- G/QC: 5/28/24
- Shipped: 5/30/24 (5 business days--> not ideal but still pretty good considering con season)

Modern Slow (7 books)--> Grade only
- Mailed: 5/22/24
- Delivered: 5/24/24 (confirmed in system on 5/24/24)
- Received+SFG: 5/28/24
- GEI: 6/6/24 (currently at 8 business days, so this one is moving pretty decently)

High Value (1 book)--> CCS+JSA
- Mailed: 5/9/24
- Delivered: 5/13/24 (confirmed in system on 5/14/24)
- Received at CCS: 5/29/24
- CCS in Progress: 6/6/24 (really frustrated about this one--going on 18 business days and it still hasn't been pressed yet; seems JSA and/or CCS is really bogged down right now)

Unlimited Value (1 book)--> Grade only
- Mailed: 5/20/24
- Delivered: 5/22/24 (confirmed in system on 5/22/24)
- Received+SFG: 5/24/24
- GEI: 5/24/24
- G/QC: 5/28/24
- Shipped: 5/30/24 (5 business days)

Modern Slow (7 books)--> Grade only
- Mailed: 5/22/24
- Delivered: 5/24/24 (confirmed in system on 5/24/24)
- Received+SFG: 5/28/24
- GEI: 6/6/24 (currently at 8 business days, so this one is moving pretty decently)
- Shipped: 6/10/24 (10 business days, which is great)

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