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current turn around rates at CGC
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27,047 posts in this topic

My Value submission (not fast tracked):

 

Received: 10/2/2013

 

Verified: 11/19 :whee:

 

12/17 Still Verified. :sumo:

 

Scheduled for Grading: 12/17. :banana:

 

Graded: 12/20

 

Still Graded: 12/30 :cry: (Day 59 of a Value non fast tracked)

 

1/7 Grading/Quality Control (shrug)

 

1/7 Shipped/Safe :whee::cloud9: (thumbs u

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Economy Fast Track submission (6 books)

Received on 11/25/13

Verified on 11/26/13

12/23 - Business day #18 of an alleged 20 day TAT (not counting Thanksgiving or the Friday after as business days) and still at Verified.

Changed to SFG today (12/26), business day #20 of an alleged 20 day turnaround.

Hit graded today (12/30), business day #22 of an alleged 20 day turnaround.

Graded/QC today (1/7), stopped counting business days.

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9 book modern sub (Non-FT)

Dropped off at LBCC 11/24

Received 11/27

 

 

Verified: 12/5

 

Graded: 1/2/14

 

(didn't notice when they were marked "Scheduled for Grading")

 

Grading/Quality Control: 1/7/14

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Economy Fast Track submission (6 books)

Received on 11/25/13

Verified on 11/26/13

12/23 - Business day #18 of an alleged 20 day TAT (not counting Thanksgiving or the Friday after as business days) and still at Verified.

Changed to SFG today (12/26), business day #20 of an alleged 20 day turnaround.

Hit graded today (12/30), business day #22 of an alleged 20 day turnaround.

Graded/QC today (1/7), stopped counting business days.

 

Shipped 1/7 as well.

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So I should probably fast track unless I'm ok with lik a 3-6 month wait.

 

Apparently moderns are now getting back in about 5 calendar weeks without FT. I just had an invoice ship that quick, and lately they're doing better than FT economy or value despite the posted TATs.

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So I should probably fast track unless I'm ok with lik a 3-6 month wait.

 

Apparently moderns are now getting back in about 5 calendar weeks without FT. I just had an invoice ship that quick, and lately they're doing better than FT economy or value despite the posted TATs.

 

Yup, looks like they're moving fairly quickly. Based on the dates i'm tracking on my Modern Non-FT submission, I'm currently at about 25 business days from Received to QC.

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9 book modern sub (Non-FT)

Dropped off at LBCC 11/24

Received 11/27

 

 

Verified: 12/5

 

Graded: 1/2/14

 

(didn't notice when they were marked "Scheduled for Grading")

 

Grading/Quality Control: 1/7/14

 

Shipped/Safe: 1/8/14

 

 

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So I should probably fast track unless I'm ok with lik a 3-6 month wait.

 

Apparently moderns are now getting back in about 5 calendar weeks without FT. I just had an invoice ship that quick, and lately they're doing better than FT economy or value despite the posted TATs.

 

Hurry up and submit those books now, con season is almost upon us again! lol

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Economy fast track

 

Recieved 12/09/13

Schedule for grading 1/8/14

 

Wrote them a email last week

 

Here is the response about the turn around time

 

"We are running just a bit beyond the 20 business day estimate on the Economy Fast Track books at the moment sue to a combination of volume and the holidays. I would guess another 1-2 weeks or so on these books. "

 

And then continues to tell me that the mondern fast track are actually catching up, didn't have a problem with them all year

 

Mondern fast track invoice

 

Recieved 12/9

Shipped safe 12/29

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52 book "Prescreen" Received 11/26/2013 SFG :o

 

Faster than I expected with the all the holidays in between.

 

I talked to CGC and they said they are pretty much caught up with moderns.

 

 

Edited by Spiderman-on-Tilt
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I'm hesitant to post in these forums as there are some hardcore CGC apologists that take offense to someone being frustrated with CGC. I do think they need to address the fact that they are severely backlogged, Also the customer service is ggod but not great from my experience. Werent they supposed to open new locations? At least I heard that a while back.

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I'm hesitant to post in these forums as there are some hardcore CGC apologists that take offense to someone being frustrated with CGC. I do think they need to address the fact that they are severely backlogged, Also the customer service is ggod but not great from my experience. Werent they supposed to open new locations? At least I heard that a while back.

 

I hadn't heard that, but one can hope! Heck, I need a job and with a little honing, I could at least be a pre-grader...

 

:whistle:

 

Also, I think you can vent a little here, you won't be the only one frustrated by the oft-slow TATs. Just read back some pages.

 

;)

 

 

 

-slym

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