Negative feedback eBay seller opinions? (slab received badly scuffed)

[MoJoePin]

Deleted the initial post, sorry, but here's the summary:

 

- bought a slab for a great deal as a bday pres for a friend (we both paid)

- slab arrived horribly scuffed (no mention in auction, horribly listed too)

- contacted seller to ask for re-holder fee

- seller would only take full refund send back book (as he "sold it cheap already")

- boardies found the original auction photos showed the scuff

- have sent pics and kind 2nd request for re-holder fee refund

- seller just wrote back offering full refund again

 

auction link: http://www.ebay.com/itm/AMAZING-SPIDERMAN-700-RARE-STEVE-DITKO-1-200-VARIANT-NM-SOLD-OUT-/321450551052?pt=US_Comic_Books&_trksid=p2047675.l2557&nma=true&rt=nc&si=vprVF0uBwVLiVVK3ZfQ7eqkKNFA%253D&orig_cvip=true&hash=item4ad7f2270c

 

 

 

 

 

[HighStakesComics]

Tough to leave negative feedback when a full refund is offered IMHO. Do you mind sharing the purchase price? Have you tried to buff that out.

[thirdgreenham]

 

Send it back, it's awful!

[Balham's Finest]

Agree. I really don't see how you can leave a neg if you're offered a full refund. You should ask if he'll cover your return costs.

[thunsicker]

 

Send it back, it's awful!

 

+1 Many people don't like doing partial refunds since there are tons of scammers out there. Just send it back and find another.

[MoJoePin]

yeah I know neg feedback seems a bit overboard but I feel like what I'm asking is so very minimal. anyone buying it would definitely have to re-holder anyway. It is for a friend so he wants to keep it so I'm just trying to work it out fairly.

[dpiercy]

If it is just a surface scratch you may want to try polishing it out. This stuff works great on minor scratches:

 

http://www.amazon.com/Novus-Plastic-Polish-Scratch-Remover/dp/B000J41VDM/ref=sr_1_1?ie=UTF8&qid=1405527410&sr=8-1&keywords=Plastic+scratch+remover

 

Otherwise, I would probably just take the refund. I wouldn't leave negative feedback over a return shipping fee, but that's just me.

 

[fmaz]

If the seller is responsive and offering a full refund, I don't feel like negative feedback is justified.

[ChrisInBaltimore]

Yea that looks like a scuff that might buff out. I'd try that real quick and then decide on the return if it won't.

 

Also, if you can get it regraded at a show, isn't that pretty cheap on a modern? You might just want to eat it and keep the book too.

[Wally's Comics]

 

Send it back, it's awful!

 

+1 Many people don't like doing partial refunds since there are tons of scammers out there. Just send it back and find another.

 

+2

 

 

[MoJoePin]

thanks for the input all, in the moment it's easy to act immature when you don't get exactly what you want. I won't leave anything negative I just wish he saw it from my way. I guess he's thinking he can sell for a lot more so I get it. My friend really wants to keep it though so I'll either have to eat the cost or try to buff it out. I just sent him pics so we'll see if it may change his mind, at the least a $12 back for the re-holder would be nice.

 

 

[toytastik]

CGC doesn't accept reholder submissions at a show.

 

Reholder service is for a chipped, scratched or cracked holder that has not been opened or had its seals broken. We will place your comic in a new holder.

NOTE: All Reholder submissions are subject to review for tampering and accuracy of grade. Mail-in submissions only.

[Dr. Balls]

Yeah, if his return policy is full refund, it seems hard to justify negative feedback in this situation.

 

It's frustrating - I just went through this on a $40 book (that was overgraded by a full grade), he offered to refund, but in all honesty, I would have kept the book at a discount because I needed it. He stated his return policy, I decided to keep it and leave a "good customer service" comment on his feedback. From a seller's standpoint, I can see the "no discount, send it back" rule - it keeps people from gaming you.

 

I don't fault people for overgrading, it happens sometimes. As long as they offer to take it back, I consider the inconvenience part of the Ebay game - and sometimes when you get stuck with a book you overpaid for, and the seller offers to take it back - it's not his fault if you want to keep it.

[MoJoePin]

CGC doesn't accept reholder submissions at a show.

 

Reholder service is for a chipped, scratched or cracked holder that has not been opened or had its seals broken. We will place your comic in a new holder.

NOTE: All Reholder submissions are subject to review for tampering and accuracy of grade. Mail-in submissions only.

 

Thanks for the heads-up, didn't realize that.

 

And I hear you good Dr., when I opened the package I think I actually said Ballsssss how ironic!

[HarveySwick]

Neutral.

 

And maybe ding him on "How accurate was the item description?" if the description didn't clearly state there was a scratch like that.

 

You're not asking for much on an expensive book like that by asking for reslab fees.

[wardevil0]

It's funny that there's another thread just a little down where everyone is discussing the evils of partial refunds.

Sellers hate partial refunds

 

Is the slab you got the slab from the auction photo, or did he use a stock photo? I think if he's offered a full refund there's no cause for a neg.

 

Did you buy the book or the slab? A reholder fee is a small price to pay if you otherwise got a good deal on the book.

 

Last time I did a reholder I held onto it until I had a submission of moderns going and packed them together to reduce the cost of shipping per unit. Turnaround time was pretty quick, too. Maybe two weeks total.

[MoJoePin]

Justin, still awaiting his reply after I sent the pics.

 

A little backstory on it, I went back and forth with my good friend about getting it for him (bday gift + he pays some) and he was on the fence. He finally caved as the price was good and as most of us, he didin't truly have the $ for it (remodeling his bathroom/kitchen), but I pushed him over the edge. So when I took it out that huge scuff kinda bummed him out as he now has to put more $ into it for the re-holder/shipping/insurance to CGC. Of course, I will eat those costs for him but he feels badly.

[shadroch]

CGC doesn't accept reholder submissions at a show.

 

Reholder service is for a chipped, scratched or cracked holder that has not been opened or had its seals broken. We will place your comic in a new holder.

NOTE: All Reholder submissions are subject to review for tampering and accuracy of grade. Mail-in submissions only.

 

 

CGC rulez are more like guidelines.

[Pirate]

Neutral.

 

And maybe ding him on "How accurate was the item description?" if the description didn't clearly state there was a scratch like that.

 

You're not asking for much on an expensive book like that by asking for reslab fees.

 

Seriously? Whats your ebay handle so i can block it.

[HarveySwick]

Justin, still awaiting his reply after I sent the pics.