Where in the world was the Quality Control at CGC??? 43 43

[Gaard]

On 6/28/2022 at 5:36 PM, GeeksAreMyPeeps said:

One of these things is not like the others on my MODERN submission.

I don't know how you did it, but kudos to you for sneaking in that 75 year old book.

Edited June 28, 2022 by Gaard

[ADAMANTIUM]

On 6/28/2022 at 6:01 PM, Gaard said:

On 6/28/2022 at 4:36 PM, GeeksAreMyPeeps said:

One of these things is not like the others on my MODERN submission.

I don't know how you did it, but kudos to you for sneaking in that 75 year old book.

Edited 2 minutes ago by Gaard

Hope that was done on purpose and someone didnt slip your submission a comic book cherry on top. 

[GeeksAreMyPeeps]

On 6/28/2022 at 7:07 PM, ADAMANTIUM said:

Hope that was done on purpose and someone didnt slip your submission a comic book cherry on top. 

The form I submitted very clearly shows a book that qualifies for the tier.

[ADAMANTIUM]

On 6/28/2022 at 6:01 PM, Gaard said:

One of these things is not like the others on my MODERN submission.

On 6/28/2022 at 6:33 PM, GeeksAreMyPeeps said:

The form I submitted very clearly shows a book that qualifies for the tier.

Ah so you dont even have it back yet and you already know that it must be labeled wrong.

@CGC Mike presumably but still idk, that would be a census thing as well.

 

[GeeksAreMyPeeps]

On 6/28/2022 at 7:39 PM, ADAMANTIUM said:

Ah so you dont even have it back yet and you already know that it must be labeled wrong.

@CGC Mike presumably but still idk, that would be a census thing as well.

 

I checked the census and that book has a 9.4 and 2 8.5s on it. I'd be willing to bet that at the very least, the 9.4 is a mis-label.

[GeeksAreMyPeeps]

On 6/28/2022 at 7:58 PM, GeeksAreMyPeeps said:

I checked the census and that book has a 9.4 and 2 8.5s on it. I'd be willing to bet that at the very least, the 9.4 is a mis-label.

The thing is, if you search for "U.S. Agent" (with a space), only this book comes up. If you search for "U.S.Agent" (without a space) only the Marvel minis featuring John Walker show up. CGC's search function needs a bit of an overhaul

[wombat]

On 6/28/2022 at 10:58 AM, Robert_L said:

I have a multi-level fail to report.

I sent in two Justice League Dark #1s, a regular and a variant.

I received two variant copies with the same certificate number. But I never realized it as I do send in duplicates at times and assumed I sent and received two copies of the same book. So, the main cover morphed into the variant cover at one point at CGC. 

One copy had newton rings and was sent back. The other I sold on ebay. The customer sent me a photo of the cert number of the one they received and it matches the cert number I sent back to CGC

Going through the box of recases that returned from CGC and everything looked good. Until I noticed I had a new Zatanna book. I do collect Zatanna, so I didn't notice at first that it had a Justice League Dark #1 variant label.

So, twice I had a book get replaced with another, both upgrades to a degree, and all 9.8s. 

Somewhere there are two customers who are wondering where their books are, as one of my regular books changed to a variant, then changed again to a Zatanna book. It's like it's Magic (CIGAM)!

I am in the process of trying to clear this up.

This is brutal. Mixing up books between customers should lead to immediate firings and a complete investigation on how that could happen. 

[Sea Elle Arrrrr]

On 6/28/2022 at 9:30 AM, CGC Mike said:

Is there any chance to get an invoice number for this submission or, can anyone make out a certification number on one of the slabs?

Hi Mike,

 

I am the owner of the unsealed slabs.  They were submitted on my behalf by Excelsior Comics and mailed to my US Address and then shipped to me here in Canada.  The box was in prestine condition with no signs of damage.  When i opened the package and looked at the first slab it literally fell apart in my hands.  I then realized the entire shipment of 5 books had the same issue.  No cracks, scratches or dings.  Just not sealed correctly with the plastic tabs that hold the slab together, snapped off inside the slab.  The entire faceplate could be removed with the label.

 

I would love to get these reholdered as I paid for Fast Track service.  Only issue is return shipping as I live in Toronto Canada and the original shipping address is in Niagara Falls NY.

 

The invoice number is 4067200

 

Thanks so much for your help!

[CGC Mike]

On 6/28/2022 at 9:03 PM, Sea Elle Arrrrr said:

Hi Mike,

 

I am the owner of the unsealed slabs.  They were submitted on my behalf by Excelsior Comics and mailed to my US Address and then shipped to me here in Canada.  The box was in prestine condition with no signs of damage.  When i opened the package and looked at the first slab it literally fell apart in my hands.  I then realized the entire shipment of 5 books had the same issue.  No cracks, scratches or dings.  Just not sealed correctly with the plastic tabs that hold the slab together, snapped off inside the slab.  The entire faceplate could be removed with the label.

 

I would love to get these reholdered as I paid for Fast Track service.  Only issue is return shipping as I live in Toronto Canada and the original shipping address is in Niagara Falls NY.

 

The invoice number is 4067200

 

Thanks so much for your help!

Hello

I am sorry that this happened to you.  I have spoke to the QC supervisor and the QC manager about this.  I will have to check and see if Excelsior Comics has to be involved, and I will send you a PM.  We will provide a shipping label, and pay for return shipping.  Look for a PM from me tomorrow.

Mike

[Sea Elle Arrrrr]

On 6/28/2022 at 9:03 PM, Sea Elle Arrrrr said:

Hi Mike,

 

I am the owner of the unsealed slabs.  They were submitted on my behalf by Excelsior Comics and mailed to my US Address and then shipped to me here in Canada.  The box was in prestine condition with no signs of damage.  When i opened the package and looked at the first slab it literally fell apart in my hands.  I then realized the entire shipment of 5 books had the same issue.  No cracks, scratches or dings.  Just not sealed correctly with the plastic tabs that hold the slab together, snapped off inside the slab.  The entire faceplate could be removed with the label.

 

I would love to get these reholdered as I paid for Fast Track service.  Only issue is return shipping as I live in Toronto Canada and the original shipping address is in Niagara Falls NY.

 

The invoice number is 4067200

 

Thanks so much for your help!

 

[BlowUpTheMoon]

[wardevil0]

On 6/29/2022 at 9:32 AM, BlowUpTheMoon said:

 

Ultimate Spider-Man 241 is the "Legacy" title and number of the issue. The 241 is there on the front cover under the big 1that's there to bait people into buying it.  Unless there's something else?

[Sea Elle Arrrrr]

On 6/28/2022 at 9:23 PM, CGC Mike said:

Hello

I am sorry that this happened to you.  I have spoke to the QC supervisor and the QC manager about this.  I will have to check and see if Excelsior Comics has to be involved, and I will send you a PM.  We will provide a shipping label, and pay for return shipping.  Look for a PM from me tomorrow.

Mike

Any updates?

[CGC Mike]

On 6/29/2022 at 1:21 PM, Sea Elle Arrrrr said:

Any updates?

I most likely won't know until tonight but, you may receive an e-mail this afternoon from someone else.  

[BlowUpTheMoon]

On 6/29/2022 at 11:28 AM, wardevil0 said:

Ultimate Spider-Man 241 is the "Legacy" title and number of the issue. The 241 is there on the front cover under the big 1that's there to bait people into buying it.  Unless there's something else?

I did not know that.  Learned something new today. 

[MetalPSI]

On 6/29/2022 at 2:07 PM, BlowUpTheMoon said:

I did not know that.  Learned something new today. 

Something tells me the registry is screwed right up because of this

[GeeksAreMyPeeps]

Can anyone tell me what's going on here?

[ADAMANTIUM]

On 6/29/2022 at 2:13 PM, GeeksAreMyPeeps said:

Can anyone tell me what's going on here?

It's where the mylar was sealed that encloses the comic within the slab  

[GeeksAreMyPeeps]

On 6/29/2022 at 3:41 PM, ADAMANTIUM said:

It's where the mylar was sealed that encloses the comic within the slab  

But none of my other slabs looks like that

[ADAMANTIUM]

On 6/29/2022 at 3:11 PM, GeeksAreMyPeeps said:

But none of my other slabs looks like that

I'd ask are you sure? but it's so common that it's hard to believe that you don't believe  

SO I'll await others as there is valued wisdom in numbers I'm sure @Point Five I'm sure you're glad that I rang you  @STORMSHADOW_80 @PunisherPunisherPunisher

@Galen130

On 6/29/2022 at 2:41 PM, ADAMANTIUM said:

It's where the mylar was sealed that encloses the comic within the slab  

 

On 6/29/2022 at 2:13 PM, GeeksAreMyPeeps said:

Can anyone tell me what's going on here?