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Where in the world was the Quality Control at CGC???
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6,152 posts in this topic

On 8/18/2023 at 7:07 PM, bc said:

This software must be using UTC, it's still 8/18 at 8:07pm here.

Don't make me older than I am :)

-bc

I was curious as that's too many books per minute, if some of that was backlog from already graded and that finally ran through the mill of encapsulating  :eek:

Regardless, I can see how that might affect qc, that's a lot!

Edited by ADAMANTIUM
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On 8/18/2023 at 8:10 PM, ADAMANTIUM said:

I was curious as that's too many books per minute, if some of that was backlog from already grading that finally ran through the mill of encapsulating  :eek:

Regardless, I can see how that might affect qc, that's a lot!

What would be more interesting to know is how many books are shipped per day or the amount of ME submissions per day.....but I'm sure they are tracking that internally :whistle:

-bc

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On 8/18/2023 at 5:01 PM, bc said:

Ran a quick query on CGCDATA.COM for all books that were added to the census in the past week (8/8/23 to 8/15/23)

http://cgcdata.com/cgc/search/desc/no/label/all/orderby/year/variants/yes/census/230815/censusprior/230808/

image.thumb.png.3d96255c9f3307935963121073945038.png

If I'm reading this correctly, CGC slabbed a total of 28,472 books in a week or about 5,700 per day (given a 5 day work week) or about 4,100 for a 7 day work week.

If it's a normal 8 hour, 5 day a week operation, that is about 12 books per minute or one every 5 seconds.

-bc

Yep. That's about the amount their CS said they did a while back in this thread. 

Even assuming they have 3-4 separate teams of graders to divide up the labor, that's still less than 20 seconds per book.

Every minute, every hour, every day.

 

 

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That is a lot to get done in 20 seconds, I don't see it as possible with their YouTube vids explaining the process .

I know similar books get subbed a lot, so they might know in advance what to look for, although with moderns that keep getting subbed and are new? The list of manufacturing errors and other tallies that must be memorized... ???

Nope 20 seconds isn't going to do it. :)

 

source.gif

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On 8/19/2023 at 6:38 PM, ADAMANTIUM said:

That is a lot to get done in 20 seconds, I don't see it as possible with their YouTube vids explaining the process .

I know similar books get subbed a lot, so they might know in advance what to look for, although with moderns that keep getting subbed and are new? The list of manufacturing errors and other tallies that must be memorized... ???

Nope 20 seconds isn't going to do it. :)

 

source.gif

Going by the number of 10's, 9.9's and 9.8's - likely half of the books are moderns so you may have a point (they are the easiest to grade).

Still seems like a very small amount of time, considering having to count pages on a GA book, check for MVS or coupons out, etc.

-bc

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On 8/18/2023 at 2:01 PM, bc said:

Ran a quick query on CGCDATA.COM for all books that were added to the census in the past week (8/8/23 to 8/15/23)

http://cgcdata.com/cgc/search/desc/no/label/all/orderby/year/variants/yes/census/230815/censusprior/230808/

image.thumb.png.3d96255c9f3307935963121073945038.png

If I'm reading this correctly, CGC slabbed a total of 28,472 books in a week or about 5,700 per day (given a 5 day work week) or about 4,100 for a 7 day work week.

If it's a normal 8 hour, 5 day a week operation, that is about 12 books per minute or one every 5 seconds.

-bc

Ah! This is the data I was looking for.

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On 8/18/2023 at 8:01 PM, bc said:

Ran a quick query on CGCDATA.COM for all books that were added to the census in the past week (8/8/23 to 8/15/23)

http://cgcdata.com/cgc/search/desc/no/label/all/orderby/year/variants/yes/census/230815/censusprior/230808/

image.thumb.png.3d96255c9f3307935963121073945038.png

If I'm reading this correctly, CGC slabbed a total of 28,472 books in a week or about 5,700 per day (given a 5 day work week) or about 4,100 for a 7 day work week.

If it's a normal 8 hour, 5 day a week operation, that is about 12 books per minute or one every 5 seconds.

-bc

And here CGC has not graded a single comic book that I have submitted a 9.9, let alone a 10, despite submitting some gorgeous flawless pristine etc., books.

However, I own two 9.9, of 30, and one 10, of 9, that are not those grades, I imagine like other board members. Based on what I recall, as I have not looked at them in years, on a very good day they may each be 9.6. Thankfully, I purchased them on the relatively cheap at least a decade ago and I did so because I like the covers. If I ever sell them I'll do so at a 9.2 price.

If CGC ever decides to grade comics books I submit 9.9 and/or 10, I'll likely pass out.

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On 8/19/2023 at 6:21 PM, jcjames said:
On 8/18/2023 at 8:01 PM, bc said:

Ran a quick query on CGCDATA.COM for all books that were added to the census in the past week (8/8/23 to 8/15/23)

http://cgcdata.com/cgc/search/desc/no/label/all/orderby/year/variants/yes/census/230815/censusprior/230808/

image.thumb.png.3d96255c9f3307935963121073945038.png

If I'm reading this correctly, CGC slabbed a total of 28,472 books in a week or about 5,700 per day (given a 5 day work week) or about 4,100 for a 7 day work week.

If it's a normal 8 hour, 5 day a week operation, that is about 12 books per minute or one every 5 seconds.

-bc

Yep. That's about the amount their CS said they did a while back in this thread. 

Even assuming they have 3-4 separate teams of graders to divide up the labor, that's still less than 20 seconds per book.

Every minute, every hour, every day.

Without knowing how many graders CGC has, and how many graders look at each book, it's tough to determine how long it takes to grade a book on average.  I suspect that CGC has more graders than the 20 second estimate accounts for, and that it might take a minute or longer per book, rather than just 20 seconds per book. Still just a wild guess though...

 

 

Edited by Superman2006
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On 8/20/2023 at 8:44 AM, Ride the Tiger said:

According to the sites meet the graders page, they have 16.

10 graders, 1 Marvel specialist, 1 Copper/Modern specialist, 1 Modern specialist, 1 Magazine specialist, 1 finalizer/primary restoration, and Matt Nelson. 

 

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On 8/20/2023 at 5:01 PM, jcjames said:

10 graders, 1 Marvel specialist, 1 Copper/Modern specialist, 1 Modern specialist, 1 Magazine specialist, 1 finalizer/primary restoration, and Matt Nelson. 

 

And the AI that probably grades all the moderns. You don't think that they actually check the insides of moderns, do you, and count pages? How many moderns would have internal issues anyway, do you think? How low would that percentage be? How big a gamble would it actually be, not to check them? Who's going to bust them all out post slabbing to check? If Carney's AI can identify a collectible among millions of possibilities in a near instant, it can probably identify cover flaws on a modern and grade it in a near instant too. Maybe that's why QC is so dreadful (according to this thread) - the humans can't cope with the flow of blink-of-an-eye graded moderns from AI.

Probably.

https://www.cgccomics.com/news/article/11945/

Carney has been the instrumental leader in building a proprietary platform that enables CCG to identify a collectible from among millions of possibilities in a near-instant using artificial intelligence (AI), machine learning and advanced computer vision and image processing technologies. The resulting efficiency gains have enabled CCG to have the fastest processing times in the industry, which was achieved after eliminating a record backlog of more than 1 million collectibles. The trailblazing AI platform has enabled the company to scale to meet the rapidly growing demand for authentication and grading services amid a continued surge of interest in collectibles.

 

9S9s.gif.79fd416e05daa887e67f8ae26e1d6dac.gif

 

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On 8/20/2023 at 9:14 AM, Get Marwood & I said:

And the AI that probably grades all the moderns. You don't think that they actually check the insides of moderns, do you, and count pages? How many moderns would have internal issues anyway, do you think? How low would that percentage be? How big a gamble would it actually be, not to check them? Who's going to bust them all out post slabbing to check? If Carney's AI can identify a collectible among millions of possibilities in a near instant, it can probably identify cover flaws on a modern and grade it in a near instant too. Maybe that's why QC is so dreadful (according to this thread) - the humans can't cope with the flow of blink-of-an-eye graded moderns from AI.

Probably.

https://www.cgccomics.com/news/article/11945/

Carney has been the instrumental leader in building a proprietary platform that enables CCG to identify a collectible from among millions of possibilities in a near-instant using artificial intelligence (AI), machine learning and advanced computer vision and image processing technologies. The resulting efficiency gains have enabled CCG to have the fastest processing times in the industry, which was achieved after eliminating a record backlog of more than 1 million collectibles. The trailblazing AI platform has enabled the company to scale to meet the rapidly growing demand for authentication and grading services amid a continued surge of interest in collectibles.

 

9S9s.gif.79fd416e05daa887e67f8ae26e1d6dac.gif

 

They should 100% be using or developing AI to at least identify common flaws on covers.  Those errors should be reconciled by actual graders who should work to identify other issues and look at the inside of the book.

All this does is highlight the fact that CGC should be reducing the number of books they're completing each day which would in turn lengthen turnaround times.

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On 8/20/2023 at 7:28 PM, ExNihilo said:

All this does is highlight the fact that CGC should be reducing the number of books they're completing each day which would in turn lengthen turnaround times.

Sorry, I don't get what you mean there, Ex?

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On 8/20/2023 at 11:35 AM, Get Marwood & I said:

Sorry, I don't get what you mean there, Ex?

I'm just saying that if they're grading 28,472 books per week, or 12 books per minute, even with 16 graders, they're looking at a book every 1m15s.  Tack on the fact that supposedly each book is reviewed by 3 graders, and really that means in order to process 28,472 books a week, there are a total of 85,416 total reviews (28,472 x 3 = 85,416).  With that in mind, in order to pump out 28,472 books each week, each grader spends about 0m25s reviewing each book.  That presumes that graders are reviewing books non-stop when the reality is they are marking down notes, filing, removing books from bags, taking breaks, etc.  Based on what we know based on these figures (and I don't quite know if we can attest to the accuracy of this data), graders are spending very little time reviewing books.  This with the fact that it appears QC is non-existent really puts into doubt the quality of the work behind the scenes.  So that all leads to my wish that they reduced the number of books reviewed per day/week (quality over quantity), which will in turn increase turnaround times.

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On 8/20/2023 at 3:22 PM, ExNihilo said:

I'm just saying that if they're grading 28,472 books per week, or 12 books per minute, even with 16 graders, they're looking at a book every 1m15s.  Tack on the fact that supposedly each book is reviewed by 3 graders, and really that means in order to process 28,472 books a week, there are a total of 85,416 total reviews (28,472 x 3 = 85,416).  With that in mind, in order to pump out 28,472 books each week, each grader spends about 0m25s reviewing each book.  That presumes that graders are reviewing books non-stop when the reality is they are marking down notes, filing, removing books from bags, taking breaks, etc.  Based on what we know based on these figures (and I don't quite know if we can attest to the accuracy of this data), graders are spending very little time reviewing books.  This with the fact that it appears QC is non-existent really puts into doubt the quality of the work behind the scenes.  So that all leads to my wish that they reduced the number of books reviewed per day/week (quality over quantity), which will in turn increase turnaround times.

It's 2 graders now. Been that for a few years.

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