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Has anyone else had issue with ComicLink lack of quality control?

Started by Mumford's Comics,

64 posts in this topic

blazingbob

blazingbob

Posted
Posted
This description could be clearer.

 

With #6, there are four in 9.6, none higher.

 

With #7, there are two in 9.6, two in 9.8.

 

kung_zpsawaogqex.jpg

So what's unclear here? Looks like accurate comic book lingo to me.

 

Thought it was just me. I'm also not sure what else should be stated.

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mysterio

mysterio

Posted
Posted
Lately I've been much more disappointed by Comiclink's failure to provide tracking numbers for my shipments. I don't enjoy coming home to find a few hundred bucks worth of comics sitting on my porch with no prior notice. They used to be very good at sending emails with tracking numbers, but for several months not so much.

 

I would talk to Fed Ex - CLink ships most everything out in that manner and anything of that value usually needs to be signed for.

 

Gawd I hate hate hate Fed Ex... The last time they delivered my package to someone else and left it on their porch... Oh but Buzzetta, didn't you say that packages of a certain value must be signed for.

 

Why yes. Yes I did.

 

The driver signed for it himself.

 

I got emails from Clink when the labels were generated, and in the good old days those tracking numbers worked and I'd request a reroute to my local and convenient FedEx/Kinkos. They'd call me when they got my box and I'd go pick it up when convenient. Piece of cake.

 

Lately, if I get the tracking email from Clink at all, the tracking number never updates on the progress and stays on "label created" forever. I get boxes that show up whenever. I double checked the last few and the tracking numbers don't match the ones that Clink emailed me. I called three months in a row when I wasn't getting tracking numbers, and now that I do they are useless.

 

I've been buying from their exchange and auctions for about 5 years now, and only started experiencing these problems beginning in late 2015. It's irritating.

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sterlingcomics

sterlingcomics

Posted
Posted
Lately, if I get the tracking email from Clink at all, the tracking number never updates on the progress and stays on "label created" forever. I get boxes that show up whenever. I double checked the last few and the tracking numbers don't match the ones that Clink emailed me. I called three months in a row when I wasn't getting tracking numbers, and now that I do they are useless.

 

I hope they are reading this. That's good feedback. Look like something's broke to me.

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sterlingcomics

sterlingcomics

Posted
Posted
My mistake. I kinda glazed over the red text.
Well you need to be shot at sundown for this. Its clearly an outrage. I want a refund, Future discounts, coupons, credits,and free stuff too. :foryou:

 

Offended Nation. Capitalism must die. All that. meh

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RockMyAmadeus

RockMyAmadeus

Posted
Posted
Why should it all be on the bidder/buyer? They (ComicLink) are representing the product on their site with a description to attract bids. Why should the bidder assume the company selling the product doesn't fact check their claims they represent? If a seller did the same practice selling on ebay everybody here would be ripping the seller. Why are so many taking Comiclink's side on this?

 

Because we're probably old people that still believe in personal responsibility, and because the buyer has all of the access/ability to check independently....and b/c keeping this information up to date is an IMPOSSIBLE task.

 

I'll however say that if I were ComicLink and other sellers I'd offer a convenient link to CGC's census....and get out of the "puffing" about the book altogether.

 

 

So I, the customer, don't get what I pay for due to the seller false advertising a product on their supposedly reputable site, and it's my fault? Plus IT ISN'T AN IMPOSSIBLE TASK. I do it on a regular basis on ebay when I sell items.

 

I, the buyer, am supposed to assume that ComicLink is either completely negligent or flat out lying about their items that they advertise? Again, people on this site rip sellers on ebay and attempt to have them blocked for doing the same exact thing. Is there a double standard where ComicLink gets a free pass & if that same thing is done by a seller on ebay, they are vilified? That seems to be the answer based on the responses I have seen here.

 

 

As others have said, this information is available at your fingertips, but you want to complain about it. As I said before, nobody here "rips sellers" for things like census inaccuracy. The census changes on a regular basis, for most books. It's a census.

 

No one is defending CLink, per se. They're telling you that your reaction is not commensurate with the problem.

 

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RockMyAmadeus

RockMyAmadeus

Posted
Posted
Why should it all be on the bidder/buyer? They (ComicLink) are representing the product on their site with a description to attract bids. Why should the bidder assume the company selling the product doesn't fact check their claims they represent? If a seller did the same practice selling on ebay everybody here would be ripping the seller. Why are so many taking Comiclink's side on this?

 

 

Since you asked, because it is kind of a ridiculous way to buy books. Who cares what the census is? If it is book you want at the grade you want and at the price you want - what difference does it make? The census could go up by 5, 10 or 50 in the time it takes to ship to you if they had the census correctly listed.

 

Comiclink has had their problems - missing books, incorrect page quality listed, poor return policy. However, setting aside the return policy, the other issues represent a very, very small percentage of their total transactions. They lost a book that I had won in an auction. I was pretty pissed but I also have had 40+ transactions over the last 10 years or so that went fine.

 

My customers care what the census is.

 

 

There's nothing wrong with caring about the census, but with great power comes great responsibility...that is, recognizing that people send in comics to be graded all the time and that paying a premium for "Top Census, Pop 1" is a colossal risk. There is no guarantee...none...that any book, no matter how rare, will remain "Top Census, Pop 1" (or whatever), and your customers need to learn how to recognize that, as do you.

 

 

 

It isn't ridiculous.

 

 

It is ridiculous. The census is a moving target; always has been, always will be. What is true this week may not be true next week, when the census is updated.

 

 

As I stated before their (comiclink) item description can and will determine final bid price. Just look at the final bid price for single highest grade as opposed to just highest graded in the current auction. It's not even close. So obviously a lot of people care, even if you don't.

 

 

That's because those people are foolish. They are foolishly paying a premium for something that is essentially an artificial construct. They have the right to do so, but that doesn't make it wise.

 

Again: the census is freely available to anyone. It only takes creating a member account with CGC. If someone is willing to pay a premium for "single highest grade", they can certainly take the literally 20 seconds it takes to check the census (if you're already signed in) and confirm. I just checked Batman #102. Highest graded is a 9.2, pop 1. It's just that easy.

 

 

Shouldn't a buyer have a reasonable expectation that when they buy a product, that they actually get that product?

 

 

They ARE getting that product. You're asking for a guarantee that is impossible to make. You're sturming and dranging over something that shouldn't be an issue.

 

 

The census will in all probability not go up by 50, as you claim. That's pretty ridiculous.

 

 

As he said, he was using hyperbole to make his point, and you conveniently left out the 5 and 10.

 

 

If I did what Comiclink is doing on a consistent basis as a seller on ebay, I would've gotten so much negative feedback I would be banned for it. There shouldn't be a double standard like there seems to be on these forums.

 

 

No, you wouldn't have. It's just not the issue...nor should it be...that you think it is.

 

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RockMyAmadeus

RockMyAmadeus

Posted
Posted
As you just stated, if Josh can't do a better job of keeping the descriptions accurate, remove all CGC census text from the descriptions & just add a link. (thumbs u

 

That's what Mycomicshop does.

 

 

That's a good compromise.

 

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OldGuy

OldGuy

Posted
Posted
My mistake. I kinda glazed over the red text.
Well you need to be shot at sundown for this. Its clearly an outrage. I want a refund, Future discounts, coupons, credits,and free stuff too. :foryou:

 

Sorry, no refunds on CGC graded books.

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Mumford's Comics

Mumford's Comics

Posted
  • Author
Posted
Why should it all be on the bidder/buyer? They (ComicLink) are representing the product on their site with a description to attract bids. Why should the bidder assume the company selling the product doesn't fact check their claims they represent? If a seller did the same practice selling on ebay everybody here would be ripping the seller. Why are so many taking Comiclink's side on this?

 

 

Since you asked, because it is kind of a ridiculous way to buy books. Who cares what the census is? If it is book you want at the grade you want and at the price you want - what difference does it make? The census could go up by 5, 10 or 50 in the time it takes to ship to you if they had the census correctly listed.

 

Comiclink has had their problems - missing books, incorrect page quality listed, poor return policy. However, setting aside the return policy, the other issues represent a very, very small percentage of their total transactions. They lost a book that I had won in an auction. I was pretty pissed but I also have had 40+ transactions over the last 10 years or so that went fine.

 

My customers care what the census is.

 

 

There's nothing wrong with caring about the census, but with great power comes great responsibility...that is, recognizing that people send in comics to be graded all the time and that paying a premium for "Top Census, Pop 1" is a colossal risk. There is no guarantee...none...that any book, no matter how rare, will remain "Top Census, Pop 1" (or whatever), and your customers need to learn how to recognize that, as do you.

 

 

 

It isn't ridiculous.

 

 

It is ridiculous. The census is a moving target; always has been, always will be. What is true this week may not be true next week, when the census is updated.

 

 

As I stated before their (comiclink) item description can and will determine final bid price. Just look at the final bid price for single highest grade as opposed to just highest graded in the current auction. It's not even close. So obviously a lot of people care, even if you don't.

 

 

That's because those people are foolish. They are foolishly paying a premium for something that is essentially an artificial construct. They have the right to do so, but that doesn't make it wise.

 

Again: the census is freely available to anyone. It only takes creating a member account with CGC. If someone is willing to pay a premium for "single highest grade", they can certainly take the literally 20 seconds it takes to check the census (if you're already signed in) and confirm. I just checked Batman #102. Highest graded is a 9.2, pop 1. It's just that easy.

 

 

Shouldn't a buyer have a reasonable expectation that when they buy a product, that they actually get that product?

 

 

They ARE getting that product. You're asking for a guarantee that is impossible to make. You're sturming and dranging over something that shouldn't be an issue.

 

 

The census will in all probability not go up by 50, as you claim. That's pretty ridiculous.

 

 

As he said, he was using hyperbole to make his point, and you conveniently left out the 5 and 10.

 

 

If I did what Comiclink is doing on a consistent basis as a seller on ebay, I would've gotten so much negative feedback I would be banned for it. There shouldn't be a double standard like there seems to be on these forums.

 

 

No, you wouldn't have. It's just not the issue...nor should it be...that you think it is.

 

Spoiler- all your spoilers are either incorrect or just opinion.

 

I have been selling CGC graded comics since it's inception in 2000. I have never had one issue in these past 16 years where I had to change an item description due to another copy being graded higher than the one I advertised. But you and a few others say it is just "impossible" to keep up with the census. I must be amazing then.

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entalmighty1

entalmighty1

Posted
Posted

 

I have been selling CGC graded comics since it's inception in 2000. I have never had one issue in these past 16 years where I had to change an item description due to another copy being graded higher than the one I advertised. But you and a few others say it is just "impossible" to keep up with the census. I must be amazing then.

 

If you've been selling "highest graded on the census" books for 15 years and you still haven't seen one of them fall out of the top spot after the sale, then yeah, that's pretty amazing.

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