Wrong comics slabbed/mixed up labels 0

[sionnach_ruadh]

Just received 2 of my many issues I submitted back (Submission 4131370), and the covers do no match what is listed as the label. While I also did submit those comics that correspond with the label, these particular covers I paid extra to have the custom Spider-Gwen label attached (Submission 4313137). Now I can understand that they could have gotten mixed up at the signing event, but whomever has the Green QC stamp #4 definitely needs a refresher, as clearly they are not the correct issues with the label. How do I get the correct label that corresponds with these issues and what I paid for?

[MattM CS]

Hello!

Thank you for your message! We apologize for this error. Please email our customer service team at submissions@cgccomics.com with an explanation of the problem, the certification number, and photos of the mistake. They will get back to you as soon as possible. Let us know if you have any other questions!